Salesforce Junior Developer & Support Specialist

Description du poste:

Are you at the beginning of your Salesforce journey and looking for a role where you can grow your skills in a real enterprise environment? Join our Salesforce team supporting a major international insurance client, where you'll get hands-on experience with daily support work, small development tasks, and cross-team collaboration.

In this role, you'll become a key contributor to the health and stability of our Salesforce platform-working with experienced colleagues, learning best practices, and continuously developing both your technical and communication skills. If you enjoy solving problems, exploring how Salesforce works behind the scenes, and working with people from both business and IT, this position is an excellent next step in your career.

Role Overview

* Work as part of a dedicated team for a major insurance client

* Handle tasks independently with a proactive, can-do attitude

* Communicate clearly and help bridge the gap between business and tech

* Use professional English in daily international collaboration

* Work with stakeholders to resolve Salesforce issues and deliver small enhancements

* Suggest practical solutions and help choose the best approach for fixes

What You Will Do

* Support & Maintenance: Manage support tickets end-to-end and ensure platform stability

* Small Development: Deliver configuration updates (Flows, Validation Rules, Layouts) and small code fixes

* Incident Handling: Troubleshoot bugs, analyze root causes, and deploy hotfixes

* Platform Health: Contribute to maintenance activities, org monitoring, and documentation

Must Have

* 1-2 years of experience implementing or supporting Salesforce

* Salesforce Administrator certification + Sales Cloud or Service Cloud Consultant

* Experience with Sales/Service Cloud and Experience Cloud

* Strong skills in Flow Builder

* Basic knowledge of Apex and LWC

Nice to Have

* Experience in Insurance or Banking environments

* Financial Services Cloud hands-on experience or certification

* ITIL basics (Incident, Change, Problem)

* Familiarity with service management and Salesforce maintenance best practices

* Czech or Slovak language skills

Why Join Us

You will become part of a collaborative and forward-thinking team that values expertise, innovation, and initiative. This role will allow you to influence digital transformation in a meaningful, real-world business environment while driving best practices in process design and Salesforce utilization.

About AccentureAccenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities