Workplace Services Ambassador / Workspace Ambassador

Description du poste:

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Workplace Services Ambassador/ Workspace Ambassador front-facing role responsible for creating a welcoming, efficient, and professional workplace experience. Acting as the first point of contact, you will support daily reception and facility management operations while building strong relationships with clients, landlords, and service partners. The role combines customer service, administrative support, and coordination of workplace services. You will help ensure smooth day-to-day operations and timely communication across stakeholders. Attention to detail, a proactive mindset, and a service-oriented approach are key. This position plays an important role in maintaining a safe, organized, and high-quality workplace environment.

Responsibilities

* Serve as the first point of contact for visitors, clients, and the landlord, ensuring a professional reception experience.
* Support the Facilities Manager in delivering workplace and facility services in line with agreed standards.
* Communicate operational issues, actions, and updates clearly and in real time to stakeholders.
* Coordinate with vendors and service providers to ensure consistent and high-quality service delivery.
* Provide administrative support for day-to-day facility management activities.
* Assist with planning, coordination, and on-site support for workplace and client events.
* Support health, safety, security, and quality management processes and procedures.
* Create purchase orders and support invoice processing and cost control activities.
* Liaise with suppliers regarding purchase orders, invoices, and payment-related queries.
* Provide cover for facility management duties during absences or peak activity periods.

Requirements

* Fluency in Romanian and English, both written and spoken.
* Strong customer service orientation with a professional and approachable manner.
* Clear verbal and written communication skills.
* Ability to build effective working relationships with internal and external stakeholders.
* Cultural awareness and sensitivity in a diverse workplace environment.
* Strong planning, organization, and time-management skills.
* Proactive approach to identifying issues and supporting solutions.
* Ability to work independently while contributing effectively within a team.

What We Offer

* Competitive salary and stable employment contract.
* Meal vouchers and benefits package.
* Private medical healthcare coverage.
* Life insurance.
* Training and professional development opportunities.
* Supportive and collaborative work environment.
* Opportunity to grow within a professional, multinational setting.

Location:
On-site -Bucharest, ROU

Job Tags:
Hiring

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL