Software Engineer

Description du poste:

Software Engineer
Location: Glasgow - hybrid working
Salary: From £52,400 (plus up to 10% bonus)
Permanent, Hybrid (2-3 days in the office)

Help us create a better future, quicker
ScottishPower is part of the Iberdrola Group, one of the world's largest integrated utility companies and a global leader in renewable energy. As the first integrated energy company in the UK to generate 100% green electricity, we are focused on accelerating the transition to a cleaner, electric future. Within our Customer Business, we support millions of households and businesses across the UK, continually evolving our digital and broadband propositions to deliver reliable connectivity and great customer experiences.

What you'll be doing
We are looking for a Software Engineer to join our Centre of Excellence, working on Front Office and Call Centre technology with a strong focus on broadband customer journeys. This role plays a key part in the systems that enable customers to order, manage and receive broadband services across both voice and digital channels. You'll be involved in business-critical platforms that sit at the heart of how we engage with and support our customers.

In this role, you'll design, build and support software solutions spanning broadband sales, provisioning, fault management and customer support. You'll collaborate closely with product managers, designers, analysts, operational teams and third-party suppliers, contributing across the full software development lifecycle to deliver solutions that are resilient, scalable and secure. A strong foundation in modern engineering practices is essential, including experience with languages such as TypeScript, JavaScript, Java or Python, building and consuming RESTful APIs, and working confidently with SQL for analysis and troubleshooting.

What you'll bring
Experience within broadband or telecommunications environments will be valuable, particularly where you've worked with sales, provisioning or service assurance systems. Familiarity with contact-centre or telephony platforms such as Genesys, along with experience integrating CRM systems with external broadband or network providers, will help you succeed. You'll be comfortable working across complex, multi-party integrations and diagnosing issues in live environments.

Success in this role comes through delivering stable and reliable broadband journeys for customers, creating well-designed and reusable APIs, and reducing incidents through effective root-cause analysis. Just as importantly, you'll contribute to a collaborative culture, working closely with engineering colleagues, operational teams and suppliers to continually improve the services we deliver.

If you're motivated by solving real-world problems at scale and want to contribute to the future of digital and broadband services within a purpose-driven organisation, we'd love to hear from you.

What's in it for you
As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we'll double match your contribution up to a company contribution of 10%.

At ScottishPower, we believe it's the little things we do in life that make a big difference. From helping you look after your family's wellbeing, save for your future and take personal steps for climate action - our benefits are designed to help you do just that - so that you have everything you need to take care of your world - today and tomorrow. That's why our benefits include:
* 36 days annual leave
* Holiday purchase - perfect your work/life balance with extra annual leave
* Share Incentive Plan and Sharesave Scheme
* Payroll giving and charity matched funding
* Technology Vouchers - save more and spread the cost of your technology purposes
* Count us in - pledge to reduce carbon emissions and help fight climate change
* Electric Vehicle Schemes - to help you transition to green/clean driving
* Cycle to Work scheme and public transport season ticket loans
* Options to purchase dental insurance, private medical insurance, health cash plan and annual health assessments
* Life Assurance (4x salary)
* Access to 'nudge' financial wellbeing support
* Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more

Why ScottishPower
ScottishPower is part of the Iberdrola Group, one of the world's largest integrated utility companies and a world leader in wind energy. With a commitment to generate all of our energy from renewable resources and a drive to create the energy infrastructure of the future, we're at the forefront of the journey to Net Zero and investing over £6m every working day to make this happen. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation.

Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you'll fit right in.

ScottishPower is committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to careers@scottishpower.com.

Mobility
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required, the Company will support the employee with the necessary Immigration requirements.

IMPORTANT
Advert will close at 23:59 GMT the day before Job Posting End Date belowMay-7-2026