Street Patrol, Oxford

Description du poste:

Your mission at Voi

The Street Patrol team plays a key role in keeping our cities safe, tidy, and accessible. You'll be out on the streets ensuring our e-scooters and e-bikes are parked correctly, compliant with local regulations, and ready for riders to use. You'll also act as the face of Voi, supporting riders and helping maintain a positive relationship with the public and city partners. This is a hands-on, outdoor role where no two days are the same.

🔧 What you'll be doing
* Patrol designated city areas to identify and address poor parking or unsafe rider behaviour
* Reposition, tidy, and rebalance incorrectly parked or fallen e-scooters and e-bikes
* Clear vehicles from blocked driveways, footpaths, cycle lanes, pedestrian crossings, parks, and green areas
* Identify defective vehicles and arrange for collection or repair
* Carry out on-site quality and safety checks
* Assess and provide feedback on current and potential parking locations
* Act as a friendly Voi representative, answering basic questions from riders and the public
* Provide daily patrol logs and share recurring hotspots to support local operations and parking strategy
* Support in-field and warehouse teams when needed (e.g. inspections, cleaning, logistics)
* Follow all Health & Safety procedures, local laws, and regulations at all times
* Take good care of all equipment provided to you

👤 Who we're looking for
You'll thrive in this role if you are:
* Comfortable working outdoors in all weather conditions
* A strong communicator with an approachable, professional manner
* A responsible team player who can also work independently
* Calm and level-headed in busy or stressful situations (traffic, poor parking, public interaction)
* Able to lift and move heavy loads
* Practical and solution-oriented, with a strong sense of ownership
* Familiar with your city
* 🚗 Driving Requirement: Minimum: Provisional UK driving licence. Preferred: Full UK driving licence
Job conditions
* Working pattern: 5 days out of 7 (rota-based on a week shift pattern)
* Working hours: Flexibility required to work shifts, including nights and weekends when needed
* Contract type: 3 Months Fixed-term contract

Why Voi?
* Working at Voi is more than just a job; it's a personal Voiage where you'll grow as a professional and be part of a diverse team and culture that's committed to making a positive impact on society. In addition to this, you'll have the opportunity to:
* Join Europe's leading micromobility company and one of the fastest-growing scale-ups
* Make a direct impact on our ongoing success and contribute to the development of the micromobility industry in Oxford
* Collaborate with inspiring, motivated, and diverse colleagues who share a common goal
* Be a part of the micromobility revolution and help create sustainable cities that are clean, quiet, and free from pollution
Are you ready to embark on the Voiage with us