Global Downstream Key Account Manager

Description du poste:

Company Description:

We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Our brand promise - when you need to be sure - underscores our commitment to trust, integrity and reliability.
SGS's Natural Resources business line powers the petrochemical, mining, energy, and resource sectors with expert testing, inspection, and certification. From exploration to trade, SGS helps clients boost efficiency, stay compliant, and reduce risk-backed by cutting-edge labs, digital tools, and a global network.
* Job title: Global Downstream Key Account Manager
* Job Type: Permanent
* Location: Field Based, UK (Occasional European Travel required)
* Salary: Competitive, including a company vehicle and performance bonus
* Hours: 40 hours per week
* Industry: Oil, Gas and Chemicals

Job Description:

As our Global Key Account Manager (GKAM), you'll sit at the centre of the relationship between SGS and a portfolio of major Oil, Gas and Chemical Trade clients. Your mission is two-fold: secure and strengthen existing business by delivering against contractual commitments and client KPIs, and unlock new opportunities across our global network by shaping and executing smart, commercially-driven business development plans.
* Own the client relationship as the primary point of contact, ensuring expectations are met, performance is reviewed, and issues are resolved quickly and professionally.
* Create growth by identifying and delivering strategic business development opportunities across Oil, Gas and Chemicals Trade-related services, aligned to KPIs and budget expectations.
* Lead global engagement by organising and attending regular client meetings at global, regional, and local levels, covering business development, performance reviews, technical governance, and improvement actions.
* Manage commercial performance across assigned contracts including renewals, negotiations, and new contract opportunities.
* Coordinate the global network, giving local operations support and oversight to keep delivery smooth, consistent, and aligned to client requirements.
* Report clearly and confidently to the Global Head of KAMs, covering client overview, growth performance, KPIs, complaints/claims, bad debt, and key commercial/operational risks.

Qualifications:

What we're looking for
You're proactive, commercially sharp, and comfortable working at pace with senior stakeholders. You know how to protect relationships and challenge for growth, without compromising delivery.
You'll likely bring:
* Experience in Trading operations, Hydrocarbon Loss Control, Cargo Inspection, Laboratory Testing, Shipping, or related marine / commodities services.
* A proven track record in customer management, account development, and commercial ownership.
* Confidence operating as a decision maker with strong judgement and stakeholder influence.
* Excellent communication skills and the ability to represent SGS at a senior level.
* A strategic mindset able to spot opportunity, think laterally, and deliver solutions under pressure.

Additional Information:

At SGS, we believe in rewarding our employees for their hard work and commitment. As part of our team, you would be eligible for:
* Performance related bonus (discretionary and subject to eligibility criteria)
* Private medical cover (subject to eligibility criteria)
* Competitive pension scheme + Life Assurance
* Generous Annual Leave allowance (increasing with service) plus bank holidays
* Retailer Discounts
* Enhanced maternity/paternity and adoption pay
* Length of Service Awards
* Christmas Vouchers
* Health & Wellbeing initiatives
* An additional day off for your birthday
* Discounted Gym Membership
SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, colour, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.
APPLY NOW for full consideration, if you are selected for an interview, or further consideration, we will be in touch with you directly