Pensions Operational Oversight & Strategy Manager

Description du poste:

Job Description

Purpose of the role
To develop, implement, deliver, and provide governance to employee retirement plans and benefits programmes, and provide counsel to resolve any related issues.

Accountabilities
* Responsible for the development, implementation and delivery of the retirement plans and benefits programmes and processes aligned to the organisation's strategy and enabled by supporting technology where appropriate, including the resolution of any escalated retirement and benefits issues from colleagues and people leaders (either directly, through HR operational teams or through oversight of a third party).
* Responsible for ensuring that retirement plans and benefit programmes are delivered in a manner that is compliant with all applicable internal governance standards and external regulation; staying up to date with applicable legislative and regulatory changes.
* Communication and engagement to educate employees and managers on the available retirement and benefit options, such as retirement, health insurance and other benefit solutions.
* Market research and the development of appropriate retirement and benefits strategy, administration and compliance, as appropriate.
* Identification, engagement and management of external vendors/ stakeholders to manage the administration and delivery of the retirement and benefits services and provision of advice and counsel to employees and people leaders where relevant.
* Oversight and governance to all cost elements relevant to the provision of the retirement and benefits plans; ensuring that costs are appropriately forecasted, managed in line with budgets and spend approvals, and any funding requirements are actively monitored and maintained.

Vice President Expectations
* To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..
* If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..
* If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others..
* OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
* Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
* Manage and mitigate risks through assessment, in support of the control and governance agenda.
* Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
* Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
* Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
* Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
* Adopt and include the outcomes of extensive research in problem solving processes.
* Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.

In this role, you will act as a Vice President Operational Oversight and Strategy within the UK Retirement Fund. You will bring deep expertise in managing change, pension, administration oversight, and vendor governance, ensuring robust controls, and strong risk management across outsourced providers. Working at Vice President level, you will contribute to governance, resilience, and oversight activities while supporting strategic decision-making through clear, well-structured executive-level papers and recommendations.

You will support the organisation by leading a more data-driven approach to operational strategy, using your ability to manipulate and interpret large, complex data sets to generate actionable insights. You will translate analysis into compelling strategic narratives, challenge legacy ways of working constructively, and support the delivery of change-focused initiatives. With a strong change mindset, you will help drive continuous improvement, and enhance operational effectiveness in a complex, stakeholder-rich environment.

To be successful as a Pensions Operational Oversight & Strategy Manager, you should have experience with:
* Experience in pensions operations, administration oversight, or vendor governance.
* Experience leading process improvement, workflow redesign, or operational transformation change.
* Proven ability to manipulate and interpret large data sets, turning analysis into strategic recommendations.
* Experience producing high-quality papers for Executive-level stakeholders.
* Comfortable working with strong governance, risk, and oversight capability.
* Change-oriented mindset with an ability to challenge legacy practices constructively

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills

This role can be located from our Glasgow or London office