GUCCI Client Advisor, Selfridges

Description du poste:

Key Accountabilities

* Achieves individual sales and service KPIs by effectively using available data/systems to better understand own performance and sales opportunities
* Effectively uses cross- and upselling techniques to maximize sales opportunities
* Creates an engaging and emotional client experience, offering best in class service. Hosts the client in line with hospitality guidelines and welcome techniques
* Proactively engages and establishes strong relationships with clients, making the client valued from the moment they enter the store
* Combines styling knowledge with the ability to mix-and-match products to best serve the client
* Develops local and international client base and seeks to recruit and develop top clients

Key Requirements

* Experience working in fashion retail or hospitality
* Proven track record in achieving sales targets and develop clients
* Passion for and sound knowledge about Gucci and luxury fashion
* Works productively in a fast-paced environment
* Fluent in English, any additional languages would be a plus
* Ability to work varied hours/days, including weekends as needed