Service Business Manager - Energy from Waste

Description du poste:

Welcome to Kanadevia Inova, a global innovation leader in the waste infrastructure space, where we believe in creating a sustainable future through technology and innovation.

Transforming Waste into Value

At Kanadevia Inova, we pride ourselves on being at the forefront of waste-to-X technology. We are not just waste managers; we are creators of value from what communities discard. Your role at Kanadevia Inova directly contributes to turning something once considered useless - waste - into something invaluable: energy, heat, hydrogen, fertilizer, and beyond..

Find out more about Kanadevia Inova at www.kanadevia-inova.com.

Kanadevia Inova are hiring a Service Business Manager / Account Management lead to join our Systems and Service Solutions team. The position is located in Hinckley, Leicestershire although can be remote/hybrid (to be agreed individually).
Key Responsibilities:
* Manage the customer relationship within the designated region.
* Drive the commercial strategy, business development for Categories 4 (mechanical retrofit projects), 5 (MRO services), 6 (Spare Parts), and 8 (Digital) and drive the effective project execution for category 4, 5 service works.
* The position leads the Account Management team, ensuring customer satisfaction and involves managing operational efficiency and compliance and is pivotal in identifying and developing new business opportunities, technologies, and markets.
* Additionally, the position is key to driving continuous improvement, optimizing processes, and fostering effective collaboration across the organization.
* Provide strategic leadership for the Account Management team, ensuring alignment with company objectives and revenue and margin growth targets.
Please note that the above list is indicative, not exhaustive. The full tasks and responsibilities of this role will be discussed further

Profil requis du candidat:

* Bachelor's degree in Business Administration, Engineering, Economics, or a related field preferred
* Demonstrable experience in commercial management, business operations, or service sales, preferably in Power Plants or Waste-to-Energy environments.
* Strong expertise in key account management, and service project management.
* Proficiency in pricing strategies, contract negotiation, and sales forecasting.
* Experience in field service and technical service, procurement, and contract management.
* Experience with working in a matrix organization.
* Advanced IT proficiency in business applications, CRM (preferably IFS), and sales management tools.
* Strong awareness of QHSE (Quality, Health, Safety, and Environment) management system and commitment to safe work practices.
* Customer-focused, proactive, and adaptable