Billing Team Leader

Description du poste:

Company description About Publicis Groupe Publicis Groupe is one of the largest advertising agency holding companies in the world and a global leader in marketing communications and digital transformation. Driven by data, cutting-edge technology, and creativity, our solutions enable brands to provide customers with tailored experiences on a large scale. We utilize the Power of One operating model to integrate and develop competencies that create increasing business value for current and future clients. We are present in more than 100 countries and employ over 90,000 professionals. In Poland, Publicis Groupe includes world-renowned agencies such as Saatchi & Saatchi, Leo Burnett, Zenith, Starcom, and LiquidThread, among others. Publicis Groupe Ukraine has been named one of Ukraine's top 50 employers by Forbes Ukraine 2026, coming 14th in the ranking. Overview The Billing Team Leader at Re:Sources Ukraine, the Group's Shared Services Center, oversees accounting operations across assigned countries, ensuring accurate and timely recording of all financial transactions in line with applicable legal and regulatory requirements. Responsibilities Oversee the end-to-end process of invoice issuance and posting in accordance with internal procedures and accounting standards across all countries in scope, ensuring accuracy and timeliness. Coordinate month-end and year-end closing activities to ensure compliance with internal and external reporting requirements. Drive continuous improvement initiatives to enhance the efficiency and effectiveness of operational processes. Monitor and support the team's daily operations to ensure consistent performance and service delivery. Manage all aspects of team leadership, including recruitment, motivation, performance evaluation, and development. Establish and maintain a clear team structure, including defined responsibilities and a robust backup plan. Coordinate quarterly updates of Standard Operating Procedures (SOPs) and maintain up-to-date knowledge billing documentation. Build strong partnerships with agencies to support collaborative and solution-oriented working relationships. Act as the first point of contact for escalations and agency concerns, ensuring timely and effective resolution in line with service expectations (e.g., 5-Star Feedback standards). Participate in internal and external audits, as well as assigned cross-functional projects. Address non-standard issues and respond to ad hoc requests from agencies with professionalism and agility. Support the SSC Manager in the effective execution and continuous improvement of billing operations. Additional accounting operations responsibilities and projects designated by the Manager. Replace duties of an absent team member / assigning back up's. Qualifications Experience in billing, accounting operations, Order-to-Cash, or shared services environment. Experience in team coordination or leadership (Team Leader, Supervisor, or Senior Specialist level). Good understanding of invoicing, reconciliation, and closing processes. Experience working with large volumes of financial data. Strong attention to detail, analytical thinking, and problem-solving skills. Ability to manage multiple priorities and deadlines. Experience in process improvement or operational optimization. English proficiency at Intermediate level or above. Nice to Have Experience in international/SSC environment. Knowledge of ERP systems (e.g. SAP) and billing tool. Experience in audits, transitions, or process standardization initiatives. Understanding of financial controls and compliance requirements. Additional information An opportunity to lead a key operational function within an international business environment. A collaborative, professional, and supportive team culture. Opportunities for professional growth, learning, and development. Hybrid working format and flexible ways of working. Competitive compensation and benefits package

Profil requis du candidat:

Experience in billing, accounting operations, Order-to-Cash, or shared services environment. Experience in team coordination or leadership (Team Leader, Supervisor, or Senior Specialist level). Good understanding of invoicing, reconciliation, and closing processes. Experience working with large volumes of financial data. Strong attention to detail, analytical thinking, and problem-solving skills. Ability to manage multiple priorities and deadlines. Experience in process improvement or operational optimization. English proficiency at Intermediate level or above. Nice to Have Experience in international/SSC environment. Knowledge of ERP systems (e.g. SAP) and billing tool. Experience in audits, transitions, or process standardization initiatives. Understanding of financial controls and compliance requirements