Sales Business Support Intern - Flavour Division (m/f/d)

Description du poste:

About Us

Symrise is a global supplier of fragrances and flavors, cosmetic active ingredients as well as functional ingredients. Its customers include perfume, cosmetics, food and beverage manufacturers, the pharmaceutical industry and producers of dietary supplements and pet food.
The Group, headquartered in Holzminden, Germany, has more than 100 locations in Europe, Africa and the Middle East, Asia, the USA and Latin America.
Together with its customers, Symrise develops new ideas and market-ready concepts for products that form an indispensable part of everyday life. Economic success and corporate responsibility are inextricably linked.
Symrise - always inspiring more...
About the Role

Are you looking for an opportunity to gain valuable business experience within a global organization? As a Sales Business Support Intern in our Flavour Division, you will provide administrative, commercial, and operational support to the business while gaining exposure to customer service, sales coordination, project management, and cross-functional business processes.
This internship offers hands-on experience in the flavour and food ingredient industry and the opportunity to collaborate with Sales, Marketing, R&D, Regulatory Affairs, Supply Chain, Customer Service, and Finance teams. You will contribute to daily business operations while developing commercial awareness, analytical capabilities, and professional skills in a dynamic international environment.
Key responsibilities include:
* Providing administrative support through the preparation of presentations, reports, spreadsheets, and business documents.
* Coordinating meetings, training sessions, customer visits, and travel arrangements.
* Maintaining accurate filing systems, electronic records, and business documentation.
* Supporting minute-taking and following up on agreed action items.
* Assisting with the maintenance of customer data and commercial information within CRM and SAP systems.
* Supporting customer enquiries and ensuring requests are directed to the appropriate teams.
* Assisting with quotations, pricing documentation, customer reports, and sales-related activities.
* Coordinating flavour sample requests between Sales, R&D, Customer Service, and customers.
* Monitoring sample dispatches and maintaining accurate sample records.
* Tracking customer projects and supporting project administration activities.
* Following up on customer feedback and project updates.
* Supporting communication and collaboration across multiple departments.
* Assisting with customer questionnaires, declarations, and product information requests.
* Ensuring documentation is maintained in line with company procedures and quality standards.
* Adhering to company policies regarding quality, food safety, confidentiality, and ethical business practices.
About the YES Programme
This internship forms part of the Youth Employment Service (YES) Programme, a business-led collaboration with the South African Government aimed at reducing youth unemployment by creating opportunities for young people to develop new skills and gain meaningful workplace experience.
Since 2022, Symrise South Africa has proudly supported this initiative and remains committed to creating opportunities for unemployed youth while contributing to a more sustainable and inclusive future.
Who You Are

We are looking for motivated, enthusiastic, and detail-oriented young professionals who are eager to begin their careers in a commercial environment.
To be eligible for this opportunity, you must:
* Be an unemployed South African youth between the ages of 18 and 29.
* Hold a completed tertiary qualification.
* Be currently unemployed.
* Not have participated in a YES4Youth Programme previously.
* Pursuing or having completed a Diploma or Degree in Business Administration, Marketing, Sales Management, Supply Chain Management, Commerce, Industrial Psychology, Food Science, or a related field.
* Strong communication and interpersonal skills.
* Excellent attention to detail.
* Good organizational and time-management skills.
* Analytical thinking and willingness to learn.
* Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
* A customer-focused mindset.
* The ability to work effectively within a team.
* Professional and confidential handling of information.
What We Offer

At Symrise, you will become part of an open, collaborative, and inclusive culture. This internship provides an excellent opportunity to develop professional skills, gain meaningful business experience, and build a strong foundation for your future career while contributing to a company dedicated to innovation, sustainability, and the well-being of consumers worldwide