2026 Merchant Success Specialist Intern, Paris

Description du poste:

As a Merchant Success Specialist Intern, you'll sit at the intersection of two of the most commercially critical functions at Uber Eats: bringing new restaurants onto the platform, and making sure they actually succeed once they're there. You're not just onboarding merchants, you're shaping the quality of a three-sided marketplace that connects Eaters, Merchants, and Couriers across one of Europe's most demanding food delivery landscapes.

Think of this as the role where you develop the commercial instincts of a salesperson and the relationship depth of an Account Manager before you have to choose between them.

France is one of Uber Eats' most important markets globally. It consistently ranks among Uber Eats' top countries worldwide, and Paris is one of the most competitive, food-obsessed, delivery-mature cities on the planet. The widespread adoption of delivery platforms has significantly expanded consumer access to restaurants, pushing offerings well beyond fast food into gourmet meals, bakery items, and premium dining and that evolution is only accelerating. France has one of the most mature online food delivery markets in Europe, driven by high urbanisation and widespread smartphone usage, which means the bar for merchant quality, performance, and experience is genuinely high.

WHAT YOU'll DO

* Campaign execution : Build and manage promotional campaigns with merchant partners, optimising for ROI and incremental revenue growth. You'll understand the levers that drive a partner's bottom line and pull them.
* Funnel analysis : Dig into weekly data to identify where merchants are dropping off or underperforming, and bring structured recommendations to fix it. This is where your Excel or Sheets skills become a commercial tool, not just a task.
* Cross-functional problem solving : Partner with Sales, Operations, and Support to unblock launches, resolve issues fast, and keep the delivery ecosystem moving. You'll see how decisions in one team ripple across the whole business.
* Menu & offer quality : Work directly with merchants to craft menus that convert. You'll develop a sharp eye for what makes a product listing perform and use that to improve partner outcomes from day one.
* Merchant communication : Be the clear, empathetic voice that turns a partner's confusion into a concrete plan. High volume, real stakes, meaningful impact.

WHY THIS ROLE STANDS OUT:

You'll develop commercial acumen that's directly relevant to both Sales (pipeline thinking, conversion, partner acquisition) and Account Management (relationship building, performance ownership, retention). Whether you're drawn toward a quota-carrying sales career or a strategic AM path post-graduation, this role gives you the fluency to go either way with real experience to back it up.

You Need

WHAT WE'RE LOOKING FOR:

* Currently enrolled in a final-year Masters programme (graduating 2026 or early 2027) looking for an end of study internship starting 6th July 2026 for 6 months.
* Fluent in English and Native French speaker
* Confidence with Google Sheets or Excel, including pivot tables and basic data manipulation

Even Better If You Have

* A bias toward action: you spot a problem and move, without waiting to be asked
* Systems thinking: you understand that a delayed merchant onboarding doesn't just affect one partner, it affects the whole marketplace
* Curiosity about data: SQL knowledge is a plus, but a genuine drive to learn it matters just as much
* Composure under pressure: when volume spikes or priorities shift, you recalibrate and keep moving

Let's ride together

Ready to ride? Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. This isn't the kind of place where you follow a playbook-it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves, this is the place for you. What moves us, moves the world-let's move it forward, together.

Benefits And Work Environment

* Compensation: You will be eligible for various stipends, Uber credits, and other internship-specific perks.
* Office Culture: Offices remain key to collaboration. Unless approved for full remote work, interns are expected to be in-office at least Tuesday, Wednesday, and Thursday.
* Inclusion: Uber is an Equal Opportunity/Affirmative Action employer. We value diverse perspectives and provide reasonable accommodations for candidates with disabilities. Please let your recruiter know if you require any specific assistance by completing this form