ECommerce Intern

Description du poste:

E-Commerce Intern
Bulgari is one of the most prestigious brands and global players on the luxury market. We design, produce, distribute and sell high-end jewels, watches, perfumes and accessories through a network of over 250 owned stores in the most exclusive shopping areas in the world and selected distributors and more than 10.000 exclusive perfumeries. Bulgari belongs to the LVMH Group (Louis Vuitton Moët Hennessy group), global leader in the luxury sector. More information here.
Quality and excellence are the basis of our culture that reflects the same commitment within the working environment to achieve an organisation aimed at the full satisfaction of the customer. Excellence for Bulgari means the perfect balance between top quality products and impeccable services worldwide.
We employ over 170 people in Dublin within our Worldwide Logistic and Supply Chain Centre, we are looking for a: E-Commerce Intern

E-Commerce:
* Daily monitoring of website performance, to find actions to improve KPI's and sales trends.
* Keep the product catalog updated with new arrivals and check that all information is correct and all assets present (product imagery, price, description etc.)
* Daily audit of the websites in search of any anomalies to be promptly actioned and/or reported to the IT Team, Digital Team etc.
* Align with local & central teams to ensure coordination of marketing activities across Europe.
* Edit European and International content to ensure that it is coherent with the brand as well as local cultures.
* Partner with brick-and-mortar Retail Team and Customer Service to execute & monitor Click & Collect, Endless Aisle and all other OmniChannel initiatives.
* Propose and influence plans for future EU E-Commerce growth.
* Periodical ad-hoc website performance analysis for ongoing UX optimizations etc.
Reporting:
* Monitor and analyze sales trends, traffic and site key performance indicators (drop off rates, engagement etc.) to optimize campaigns and conversion rates.
* Research and analyze business trends, benchmark sister brands and competition; analyze customer behavior data and activities to identify opportunities & best practices.
Visual Merchandising:
* Manage the online product catalogue for European and International websites.
* Ensure E-Commerce stock is accurately reflected on the front-end by manually enabling/disabling individual products as new stock is uploaded in the back end and check all products are uploaded with correct image, description, price etc.
* Front-end stock management - work with Digital team to ensure products are best displayed in the front-end, highlighting the seasonal pieces/novelties. 
Third Party Management:
* Manage the online product catalogue for Third Party websites.
* Ensure E-Commerce stock is accurately reflected on the front-end of these websites by manually enabling/disabling individual products as new stock is uploaded in the back end and check all products are uploaded with correct image, description, price etc.
* Front-end stock management - work with Third Parties to ensure products are best displayed in the front-end, highlighting the seasonal pieces/novelties etc, while working to ensure obsolete products are removed in a timely manner.
* Consistently audit Third Party websites and review client feedback to ensure quick resolution of website errors.
* Manage and develop the processes, commercial activities etc. between Bulgari and Third Parties to improve sales

Profil requis du candidat:

Acquisition:
* Knowledgeable in Digital Marketing including Paid Social, Paid Search, SEO, Display Advertising, Affiliate Marketing - contributing to the conversations between agency, central and local marketing performance teams.
CRM:
* Knowledgeable in digital marketing including CRM - contributing to the conversations between agency, central and local CRM teams.
* Collaborate with local CRM Team on content, outreaches and segmentation to communicate and engage with current EU E-Commerce database.
* Make suggestions to optimize the loyalty of European clients to Bulgari.com with both Central and Local Teams to drive revenue