Front Desk Operations Intern

Description du poste:

About the Role
The Front Desk Intern will gain hands-on experience in hotel operations, providing an excellent opportunity to develop customer service skills and learn front desk procedures in a dynamic hospitality environment.

Main Responsibilities
* Welcome guests and manage check-in/check-out procedures, providing information about the hotel and local area;
* Answer phone calls and respond to inquiries professionally;
* Register guests and maintain accurate guest records;
* Respond to online reviews to ensure positive guest engagement;
* Coordinate with the housekeeping department to support smooth hotel operations.

Requirements
* Strong communication and interpersonal skills;
* Customer-oriented attitude and attention to detail;
* Ability to work in a fast-paced and dynamic environment;
* Reliability, professionalism, and a positive attitude;
* Enthusiasm to learn and develop new skills.

We Offer
* Hands-on experience in a professional hotel environment;
* Mentorship and training from experienced staff;
* Compensation for your work and dedication;
* Meals provided during work shifts;
* Opportunity to develop customer service and hospitality skills