Disney+ Retention Intern

Description du poste:

Job Summary:

The Walt Disney Company (Poland) offers an internship in Warsaw as a Disney+ Retention Intern starting on October 1st, 2026.

In this role, you will join the Disney+ Retention team in Central Europe, supporting customer engagement and retention initiatives across key markets, including Poland, Romania, Hungary, the Czech Republic, and Slovakia. You will work with local and regional teams to coordinate campaigns, support business analysis, and help improve subscriber experience and reduce churn. This position offers hands-on exposure to digital marketing in a leading streaming service, with a strong focus on data-driven decision-making and analytics.
If selected for this role, you will report to the Customer Retention Manager Disney+, CEE.

Values

You'll join a team grounded in our Disney values - acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration and caring deeply for our Community. These values shape how we work and how we support one another every day.

Main Responsibilities:

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Curate and manage the CEE communication calendar across multiple markets

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Support the localization of assets and copy for email, mobile, CTV, in-app (promoting new releases, library, long-running series etc.) for campaigns in 5 CEE markets

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Analyze data to identify trends and support business decision-making

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Prepare reports and presentations with insights and recommendations

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Monitor and evaluate campaign performance, providing actionable insights

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Collect and curate business data from multiple sources to support analysis

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Collaborate with local and regional stakeholders (e.g. marketing, analytics, legal, performance teams)

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Support CRM and product initiatives (e.g. automated messaging, personalization, UX updates)

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Coordinate subscriber communication activities across CEE markets (project management support

Required qualifications & skills:

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Fluent Polish and English, both written and spoken

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Passion for Disney brand

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Outstanding academic record

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Analytical and problem solving skills

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Deep interest in marketing, business, management or data analytics

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Curiosity and motivation to learn

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Great communication and presentation skills

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Strong work ethic, professionalism and integrity

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Team player with positive and open-minded attitude

Internship Requirements:

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Active student status or recently graduated

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Available min. 30 h per week (minimum 4 days per week)

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Must possess the right to work in Poland

Key dates:

Applications: open from July 2026

Recruitment process: July - September 2026

Internship period: October 1st 2026 to September 30th, 2027

Please note that only shortlisted candidates will be contacted.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation