Product Information Management - Internship in Service area

Description du poste:

Job Description

► Independent handling: You coordinate and handle 1st level support issues (errors/changes/extensions/deletion) in relation to PIM/MAM software, data/content and user administration.
► Think holistically: You troubleshot malfunctions and identify solutions to fix them, which you implement yourself or route issues to the responsible team members.
► Work conscientiously: You make sure requests are being handled in time and to the full satisfaction of our users.
► Collaborate internationally: You work in a global team and to collaborate with a cross-functional international community with some potential travel activity (up to 5%)

Profil requis du candidat:

Qualifications

► Customer and quality oriented, responsible, communicative and team player
► Working method: Quick grasp, analytical, structured, able to work under pressure, solution-oriented
► Languages: Excellent written and spoken English also regarding IT terminology
► Experience and know-how: IT systems and data modelling knowledge
► Education: Final year student or recent graduate in Business, Economics, Information Systems, Engineering, or related field
As a plus:
► You are familiar with agile frameworks
► You have logical mindset
► You are eager to work with the newest technologies
► You are proactive and you adapt easily to new development environment, but don't worry, we will be there every step of the way, supporting each other
► You are self-motivated and take ownership of your tasks and projects
► You're a team player and offering and receiving feedback comes naturally
► You're not afraid to think outside the box and try to find creative approaches to your challenges