Internship - Digitalization / AI Project for Academy

Description du poste:

The student, as part of the Sales & Marketing Academy (ACD) team and under the guidance of an assigned mentor, will support the coordination and communication of L&D (Learning & Development) project/program within I.AM (Institute of Account Management). With the vision to elevate digitalization and AI for operation excellence, the student will be involved in the research and exploration of new tools/solution as an on-going effort to create, develop and improve I.AM operations efficiency in community site and AMP (Account Management Portal).
In your new role you will:

* Support in AMP2.0 Project:
* Maintaining, updating and validating user requirement with all stakeholders (users/IT)
* Provide new ideas and solutions for AMP enhancement. This includes analysis report, scorecard dashboard, Auto learning recommendation via LinkedIn courses, etc.
* Create user guide/manual using e-learning format, test case & perform UAT.
* Maintain, update and validate user requirement with all stakeholders (users/IT)
* Support in execution from pre to post of Global AAMP from planning, monitoring, evaluating and reporting on the progress and outcomes. This includes administration, organization, communication and coordination of activities with internal and external stakeholders.
Internship learning outcome:

* Project and Program Management, opportunity to observe and understand how the end-to-end project was managed through the application of several tools/methods to develop project scope, timeline & deliverables, risk mitigation, etc.
* Guided to resolve problem quickly through innovative ideas/solutions and track each activities systematically to meet the desired result
* General operations management, opportunity to understand entire operation within I.AM with the environment of motivation for continuous improvement to achieve operation excellence

Profil requis du candidat:

You are best equipped for this task if you have:

* On track to attain Bachelor in Computer Science / Information System / Business Administration or relevant disciplines
* Good Analytical and problem solving skills
* Good written and verbal communication, interpersonal and interest in developing and integrating business operations and technology.
* Proficient in MS Office Application or willing to self-learn other tools (eg. authoring tools, Adobe, Tableau, etc)