Intern - Media & E-Commerce

Description du poste:

Ready to bring passion into your career?

Clarins Group is a trusted French family-owned company, a leader in skincare and make-up, operating in more than 150 countries.

We are looking for an Intern - Media & E-Commerce SEA & APAC Agents

About the Job
Media plays an important role in the entire consumers' path to purchase journey. While the media landscape becomes more complicated and more fragmented, consumers' attention span gets shorter. At the same time, media cost keeps increasing. Thus, it is becoming even more critical to support paid media more effectively and efficiently to accelerate brand's business via driving brand awareness, consideration and sales. You will play a pivot role in supporting the media executive and supporting the e-commerce operations including content to contribute to the overall business.

You will be an instrumental pillar in supporting the media execution and e-commerce operation in SEA sub-region:

Singapore & Malaysia:
* Support paid media operations including copy + ads submission and reporting
* Support communications operations including KOL reporting and EDM support
* Support E-commerce operations including competitor reporting, and hygiene checks on website settings
* Agents (Thailand, Indonesia, Vietnam, Philippines & India)
* Support on catalogue updates on e-retailers' website and perform website/marketplaces contents audits to ensure it is coherent with Clarins.

MISSION 1: SINGAPORE & MALAYSIA - MEDIA OPERATIONS & EDM CAMPAIGNS (70%)
* Coordinate the copywriting and timely submission of media creatives to designated market agencies for both campaign and e-commerce launches across multiple platforms.
* Assist in the preparation of Excel and PowerPoint reports to analyze and support media performance across regional markets.
* Provide support in communications operations, including tracking and compiling KOL reporting.
* Utilize internal tools to evaluate KOL suitability for PR activations in the Singapore market.
* Monitor, assess, and report on the success metrics of KOL campaigns.
* Support the execution and monitoring of EDM using company-provided platforms.
* Track weekly EDM performance, including EDM metrics.
* Conduct regular tracking and compilation of competitors' promotions and marketing activities on a weekly and monthly basis.
* Perform hygiene checks on website settings to ensure consistent user experience and platform functionality.

MISSION 2: AGENTS - E-COMMERCE OPERATIONS (30%)
* Support in the catalogue clean-up for India and site content audit to work on especially on marketplaces so that we have the same SIS set-up across Lazada & Shopee.
* Support in the timely updates of the local product launches online and prevent any expired visuals.

Other responsibilities may be added to the above, which are consistent with the title Intern - Media & E-Commerce SEA & APAC Agents

You are a Clarins fit if you are…
* A team player, open-minded, adaptive to change and agile.
* Accurate, systematic, and methodical
* Customer-focused, results-oriented, and passionate.

Essential qualifications:
* Diploma/Degree level, with a focus on Media/E-Commerce/Digital Marketing/Business Management/Marketing.
* Basic level of computer literacy in Microsoft Office, especially Excel and PowerPoint.
* Interest in marketing communications and E-commerce operations
* Capacity to prioritize and work in a fast-paced environment
* Excellent communication skills (verbal & written) and digitally minded with an awareness of online trends and innovations.

Preferred qualifications:
* Bilingual in English and Chinese.
* Previous experience in working with an ecommerce platform (SFCC a plus) and email marketing platforms (Adobe Campaign a plus)

About the benefits:
* 71 years of expertise in beauty and spa, with the Clarins and myBlend brands
* Unique products and innovative services
* A commitment to Social & Environmental Responsibility embedded in our raison d'être
* A caring and inclusive corporate culture
* Development and training opportunities
* Attractive compensation and benefits
* A flexible work environment, with up to 2 days of remote working per week

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

About Clarins Group
A B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws.
Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.
In line with our dual CSR mission of 'Caring for people, caring for the planet' we take pride in offering a rewarding yet challenging work environment where everyone can thrive.
This culture allowed us to achieve the certification of Forbes' World's Best Employers 2024, Forbes' World's Best Employers 2024 for Women and to be recognized as a XXX (local certification).

To learn more about our group and our commitments to people, visit www.groupeclarins.com.

Equal opportunity employer
We believe in making life more beautiful for our employees and our customers.

Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best
work.

We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI)