Operations Trainee (Manager in Training Program)

Descrizione del lavoro:

Overview:
The Operations Trainee Front Office - Part Time or Full-time assists the operation and team to ensure, exceptional service, quality and value to each guest throughout their stay from front office, concierge, PBX and bell staff.
Resposibilities:
* Meet service quality standards that affect guest satisfaction; respond to guest questions or problems in a timely, professional manner.
* Accept opportunities to learn new skills,
* Improve performance or cross-train for other hotel positions
* Solve routine problems that occur on the job
* Ask questions when not sure how to complete something
* Learn new skills as quickly as most others in the same job.
* Engage in task-based assignments and learning activities to develop operational expertise
* Interact with owners, guests, and associates to enhance service skills
Qualifications:
* Bachelor's degree in hospitality management or similar.
* Availability to work weekends and holidays
* Experience in Hospitality Front of House.
Benefits:
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
* Hotel Discounts
* Comprehensive benefits package. (full-time position only)
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Source: Hospitality Online