Workplace Coordinator

Descrizione del lavoro:

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Workplace Coordinator - JLL

What this job involves:

The Workplace Coordinator serves as the vital connection between smooth operations and exceptional workplace experiences. This dynamic role combines strategic coordination with hands-on hospitality leadership, positioning you as the go-to person for everything from daily site operations to high-stakes executive events. You'll orchestrate vendor relationships, manage complex service delivery, and ensure every touchpoint reflects operational excellence. This isn't just facility management-it's about creating environments where business thrives and people feel genuinely supported. If you're energized by variety, thrive on problem-solving, and want to make tangible impact on workplace culture across Colombia operations, this opportunity offers the perfect blend of strategic thinking and meaningful daily execution that directly shapes how employees experience their workspace.

What your day-to-day will look like:

* Lead comprehensive site walkthroughs each morning, evaluating workplace readiness, safety compliance, cleanliness standards, and overall occupant experience while serving as the primary point of contact for service requests, visitor management, and employee inquiries
* Coordinate diverse events from executive meetings to company-wide programs, managing all logistics including space setup, technology coordination, vendor partnerships, signage, and cross-functional stakeholder alignment to ensure flawless execution
* Oversee vendor service delivery across cleaning, landscaping, pest control, food services, waste management, HVAC, utilities, and transportation, conducting quality assessments and communicating performance expectations to multi-disciplinary service teams
* Manage complete work order lifecycle through CMMS platforms (Corrigo, E1), ensuring timely response to repairs, tracking KPI compliance, coordinating complex projects, and maintaining comprehensive workplace documentation including emergency response plans and building access systems
* Coordinate administrative operations including mail services, mobile equipment tracking, travel coordination, Corporate Credit Card management, monthly invoice reconciliation, and HR support functions for Colombia operations
* Monitor office budget performance, develop operational metrics, generate performance reports, and provide strategic recommendations to enhance efficiency, ensure profitability, and promote energy conservation initiatives
* Maintain effective workplace communications through announcements, digital postings, and documentation updates while supporting audit readiness, compliance reviews, and emergency response coordination across all site operations

Required Qualifications:

* Bachelor's degree in Workplace Management, Facilities Management, Hospitality Management, Business Administration, Industrial Engineering, or related field (equivalent combination of education and experience may be considered)
* 2-4 years progressive experience in workplace management, front desk operations, or corporate workplace services with demonstrated success managing complex, multi-service environments and meeting or exceeding established KPIs
* Advanced fluency in English required for effective verbal and written communication with stakeholders, clients, vendors, and team members across multiple organizational levels and geographic locations
* Comprehensive knowledge of building systems, maintenance operations, emergency response protocols, health and safety regulations, workplace management best practices, and service level agreement performance measurement
* Advanced proficiency with workplace management software platforms, Microsoft Office Suite (Excel, Outlook, PowerPoint, Planner), Corrigo and E1 CMMS tools, workplace technology systems (access control, booking platforms), and digital documentation systems with demonstrated ability to generate reports and analyze operational data

Preferred Qualifications:

* Experience coordinating corporate events, executive meetings, or large-scale workplace programs with successful management of complex logistics, stakeholder expectations, and cross-functional partnerships
* Familiarity with Colombia-specific workplace regulations, labor standards, health and safety compliance requirements, or environmental protocols that govern corporate workplace operations
* Project management capabilities or certifications (PMP, CAPM, or similar) demonstrating ability to coordinate multiple initiatives simultaneously while maintaining quality standards and meeting deadlines
* Background in hospitality industry, customer service leadership, or client-facing roles that developed exceptional interpersonal skills, service mindset, and ability to anticipate needs proactively
* Experience with budget management, financial reconciliation, vendor contract negotiation, or procurement processes that support cost-effective workplace operations and demonstrate fiscal responsibility

Location:
On-site -Bogota, COL

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Jones Lang LaSalle ("JLL") está comprometida a trabajar con personas con discapacidades y proporcionarles accesibilidad. Si necesita un ajuste razonable para cualquier parte del proceso de empleo - incluyendo la candidatura en línea y/o el proceso general de selección - puede enviarnos un correo electrónico a HRSCLeaves@jll.com. Este correo electrónico es solo para solicitar un ajuste razonable. Por favor, dirija cualquier otra consulta general de reclutamiento a nuestra página Contáctanos > Quiero trabajar para JLL