Operations Coordinator

Descrizione del lavoro:

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Operations Coordinator - JLL

What this job involves:
The Operations Coordinator at JLL drives the entire subcontractor lifecycle management for the JLL @ Google account, focusing on efficient and positive onboarding and offboarding experiences. This key role provides essential support to JLL Vendor Managers and 3rd party vendors, coordinating all required documentation, logistics, and system access. By serving as the primary contact for vendor management and ensuring seamless transitions, you will directly contribute to JLL's commitment to operational excellence and client satisfaction. Success in this position requires exceptional organizational skills, clear communication, and meticulous attention to detail to ensure a seamless experience for all new and departing subcontractors.

What your day-to-day will look like:
* Serve as the primary contact for JLL vendors who need to onboard or offboard employees to the account, coordinating all aspects of the transition process
* Collaborate with JLL vendor managers and vendor POCs to gather necessary documentation and ensure completion of pre-employment requirements, such as background checks and drug screenings
* Schedule and facilitate new hire ID Verification sessions, prepare onboarding materials, and coordinate the provisioning of equipment, technology, and system access
* Create and maintain accurate employee profiles in HRIS and other relevant systems, ensuring 100% compliance on xWS provisioning, leave, and offboarding requirements
* Manage the complete offboarding lifecycle for departing subcontractors, ensuring timely system de-provisioning and required documentation completion
* Conduct office hour sessions with hiring POCs and provide ongoing guidance to JLL Vendor Managers throughout the subcontractor lifecycle
* Conduct onboarding surveys and collect feedback to identify areas for improvement and enhance the onboarding experience

Required Qualifications:
* Associate's degree in Human Resources, Business Administration, or a related field, or equivalent professional work experience
* 1-2 years of progressive experience in onboarding, HR coordination, compliance, or a related operational role
* Advanced English level
* Exceptional organizational and time management skills, with proven ability to manage complex logistics and meet deadlines in a high-volume, fast-paced environment
* Excellent written and verbal communication and interpersonal skills, with the ability to effectively engage and build relationships with diverse stakeholders
* Demonstrated meticulous attention to detail and a commitment to accuracy in handling sensitive documentation and maintaining employee records
* Proven proficiency in HRIS (Human Resources Information Systems) or related operational software applications
* Ability to handle highly confidential information with unwavering discretion and professionalism

Preferred Qualifications:
* Knowledge of onboarding and offboarding best practices and current industry trends
* Experience working in a vendor management or third-party contractor coordination environment
* Familiarity with Google workplace policies and culture
* Experience conducting training sessions or orientation programs
* Background in continuous improvement initiatives or process optimization
* Ability to adapt quickly to changing priorities in a dynamic work environment

Location:
On-site -Belen, CRI

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Jones Lang LaSalle ("JLL") está comprometida a trabajar con personas con discapacidades y proporcionarles accesibilidad. Si necesita un ajuste razonable para cualquier parte del proceso de empleo - incluyendo la candidatura en línea y/o el proceso general de selección - puede enviarnos un correo electrónico a HRSCLeaves@jll.com. Este correo electrónico es solo para solicitar un ajuste razonable. Por favor, dirija cualquier otra consulta general de reclutamiento a nuestra página Contáctanos > Quiero trabajar para JLL