Solutions Engineer - Cloud and AI

Descrizione del lavoro:

Meet the Team

The world is being reshaped by Artificial Intelligence. This revolution depends on deep expertise in the technologies that power, connect, and secure it. From zero-trust security for AI models to high-performance networks transporting extensive datasets, true mastery in a specific domain turns AI's promise into reality. This is where Cisco, and you, come in!

We are seeking a deep technical authority to join us as a Solutions Engineer (SE). This role requires mastery beyond product knowledge - you will be the definitive authority who customers and internal teams rely on to solve the most sophisticated challenges. If you thrive on deep technical challenges and want to be recognized as an expert in your field, we want to talk to you!

Your Impact

As an SE at Cisco, you will be the authority for your architecture, driving our most technical sales by demonstrating undeniable expertise and earning customer trust through your deep knowledge and outstanding skills. Your mastery will unlock our customers' success.

In this role, you will:

Be the Technical Authority: Own and win technical decisions in your specialization. Lead breakdown sessions, competitive bake-offs, and sophisticated proofs-of-value that demonstrate Cisco's technology.

Master and Promote: Serve as the go-to authority for Cloud & AI, articulating vision, strategy, and technical details to audiences ranging from engineers to executives.

Design for Complexity: Architect and validate advanced datacenter solutions addressing customers' most demanding requirements, ensuring technical excellence and adaptability.

Win as a Team: Collaborate with Portfolio Solutions Engineers and Account Managers to provide critical domain expertise needed to win strategic opportunities. You are the authoritative voice on the account team.

Mentor and Scale Expertise: Act as a force multiplier by mentoring and enabling the broader SE community on your technology. Develop and share protocols that elevate the entire organization.

Influence Product Direction: Provide critical feedback to Cisco's engineering and business units. Your real-world insights will directly influence product roadmaps and futures.

Minimum Qualifications

* 2+ years of experience in pre-sales engineering or a similar deep technical role (e.g., professional services, technical marketing, senior network/security architect).
* 2+ years of broad and deep technical knowledge across at least two of the following: server technology, storage technology, and data center networking.
* Proven ability to build and maintain positive relationships with customers and partners.
* Clear and concise communication and presentation skills with internal partners and external customers.

Preferred Qualifications

Extensive hands-on experience with datacenter technologies, including:
* VMware: Deploying, configuring, and managing VMware vSphere environments, including ESXi hosts and vCenter Server; managing VMware lifecycle operations with automation tools such as Ansible.
* Server Deployment: Performing server provisioning and deployment tasks, including bare-metal server setup, firmware updates, network configuration using Cisco UCS infrastructure, and cluster lifecycle management.
* Red Hat: Installing, configuring, and maintaining Red Hat Enterprise Linux servers; managing Red Hat OpenShift Virtualization environments; automating infrastructure deployment and management using Red Hat and Cisco validated designs and Ansible automation.
* Relevant industry certifications in your specialty.
* Strong understanding of automation, APIs, and programmability within your domain of expertise.

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you