Customer Service Associate Manager - CDD

Descrizione del lavoro:

Kendo Holdings, Inc. is a San Francisco-based beauty brand developer and wholesaler owned by LVMH Moët Hennessy - Louis Vuitton, the world's largest luxury group. A play on the words "can do", Kendo has become the hub of creativity and next generation beauty product development for global Sephora channels and selective retailers outside of Sephora.
Through original development, collaborations and acquisitions, the Kendo stable of brands will always be creative, inspiring and innovative. A dynamic engine of speed, expertise and market-savvy, the Kendo team continues to redefine the beauty industry through great product, great storytelling, great retail and direct-to-consumer partnerships. This shows up in everything we do and in what we stand for: ENTREPRENEURIAL SPIRIT, PERSEVERANCE, GENEROSITY, STORYTELLING, QUALITY OBSESSION, FUN, DIVERSITY AND INCLUSION.
The Kendo house of brands currently includes: Fenty Beauty, Fenty Skin and Fenty Hair, Ole Henriksen and KVD Beauty.
Coordinator/Associate manager customer service
We will be very happy to welcome you in our European Distribution Center team of 6 people in Saran, France (45).
In this role, you will be the main contact for our customers of a dedicated channel (internal, EU, Export, UK). You will have the opportunity to manage their orders from the receiving to the delivery. You will ensure that customers receive an excellent service and your contribution will help enhance their satisfaction.
Internally, you will work with the international team based in Paris (supply teams, sales, marketing…) and with the global operation team based in San Francisco, USA.
Fluent in English and French Good communication skills (oral, written and interpersonal) Extensive knowledge of Microsoft Office tools and especially Excel (mandatory) BA or BS (Bac+2/+3) in logistic and/or international trade appreciated Prior experience in this role is a plus but a beginner candidate able to demonstrate motivation, curiosity, adaptability, good learning skills and commitment to our values (Kendo and LVMH) is also appreciated Highly organized and proactive problem-solver Don't forget humor, kindness and empathy