Terminal Planning Associate

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APM Terminals

APM Terminals is looking for a Dispatcher OPS to play a key role in coordinating and monitoring daily terminal operations across vessel, yard, and gate activities. This role sits at the heart of the operation, ensuring smooth execution of cargo movements while maintaining strong communication with internal teams and external stakeholders. The Dispatcher OPS works closely with the Shift Manager and operational teams to ensure productivity, safety, and service commitments are consistently met.
This position is ideal for someone who enjoys working in a fast-paced, operational environment, has a strong eye for detail, and thrives on coordination, planning, and real-time problem solving.

Key responsibilities
* Coordinate and follow up on all vessel loading and discharge activities, yard movements, and warehouse operations
* Receive and distribute loading and discharge instructions to operational teams and equipment operators
* Provide operational support to quay crane and equipment operators during vessel operations
* Ensure accurate preparation, verification, and control of documentation provided by shipping lines
* Deliver and receive operational documents such as vessel plans, lists, and reports at the start and end of operations
* Monitor and optimize the use of terminal resources, including STS, RTGs, terminal tractors, and yard equipment
* Track productivity and operational performance using terminal systems and tools such as TOS, cameras, RTS, N4, XPS, and radio systems
* Consolidate operational requirements, incidents, delays, and deviations, and report them to Operations
* Maintain records of delays or events that may impact operational performance or customer service
* Prepare internal and external operational reports as required
* Handle customer requests and operational queries with a service-oriented mindset
* Actively participate in continuous improvement initiatives and problem-solving activities
* Support Safety and HSE by reporting incidents and ensuring compliance with safety standards and procedures
* Perform other duties as assigned by the Shift Manager to support operational excellence

What we are looking for
* Lean-minded: we are looking for someone who brings a strong mindset of continuous improvement - someone who is naturally curious, committed to solving problems at the root, and driven to make things better every day
* Preferably a university degree in business management, process engineering, operations, or a related field
* Knowledge of port or terminal operations planning is strongly preferred
* Comfortable working with operational systems and digital tools to prepare reports and monitor performance
* Strong planning and organizational skills, with the ability to manage priorities in a dynamic environment
* Excellent interpersonal and communication skills, able to work effectively with diverse teams and stakeholders
* A collaborative team player who can adapt to operational changes and support shared goals
* Commitment to compliance with procedures, safety standards, and operational discipline

What we can offer
At APMT Terminals, we foster a dynamic learning and training culture that empowers our employees to excel. Our commitment to continuous improvement is driven by LEAN principles, ensuring that every team member has the opportunity to develop their skills and advance their careers. Join us to be part of an innovative environment where your growth is our priority, and experience the numerous advantages of being a valued member of our team:
* Exposure to a global organization with strong operational standards and international best practices
* Continuous learning and development opportunities in terminal operations, planning, and leadership
* A collaborative and inclusive workplace where safety and well-being come first
* Career progression opportunities within operations, including future roles such as Senior Dispatcher or Shift Manager
* The chance to contribute directly to operational performance, customer satisfaction, and terminal success
* A balanced work environment that values teamwork, accountability, and professional growth

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Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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