ASO Fraud Investigator - English + 1 other language

Descrizione del lavoro:

The mission of Apple's Strategic Data Solutions (SDS) team is to protect, optimize, and empower through strategically impactful machine learning and decision automation solutions. We cultivate deep functional expertise to serve business teams across Apple while maintaining an exceptional level of technical expertise and always leading with our values.
The Fraud Investigator is responsible for analyzing orders to identify and prevent fraudulent activity, ensuring a positive customer purchasing experience. This role requires strong analytical skills, attention to detail, and the ability to make sound judgments in a fast-paced, high-volume environment.
Fluent in English and Turkish OR Fluent in English and Arabic.
Fraud investigation experience. Experience dealing with case escalations. High-demand/fast-paced work environment. Self-motivated and customer-focused. Values inclusion, diversity, and fostering a culture where everyone is seen, heard, and inspired. Emphasis on listening, learning, amplifying diverse perspectives, and championing inclusion