Analytical Services Technician

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Company Description:

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.
The Eurofins network is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across its companies around the world.
We're proud to be an armed forces-friendly place to work and welcome applications from reservists, armed forces veterans (including the wounded, injured and sick), as well as cadet instructors, and military spouses and partners.
If you want to continue to help make our world a safer and healthier place, then apply for the role below and become a part of the extraordinary Eurofins network

Job Description:

This role supports the running of the GFC and Chromatography laboratory through use of LIMS ensuring accurate and timely sample registration & preparation. You will work closely with the registration team and both in house & subcontracted laboratory teams to meet deadlines, manage subcontracted work, and maintain high service standards.
Please note this is a one year fixed term contract, working 39 hours per week - 09:15 - 17:45 Monday to Thursday and 09:15 - 16:45 Friday.
* Support sample preparation and shipment to internal and external laboratories, including completion of customs paperwork.
* Maintain and manage stability sample storage under correct conditions.
* Prioritise customer samples based on urgency and specific client requirements as necessary.
* Receive, sort, and accurately register customer samples into the LIMS system, ensuring all information is complete and submitted on time.
* Build and maintain effective working relationships with partner labs (both internal and external) to ensure seamless workflow and service delivery.
* Collaborate with internal departments to identify and implement continuous improvements in the service efficiency, and cost-effectiveness.
* Perform general administrative duties such as photocopying, data entry, and document handling as needed.
* Manage sample-related queries, proactively resolving missing or incomplete information with relevant stakeholders and effective follow-up communication.
* Respond to or direct customer enquiries, providing accurate information to ensure a high level of service and customer satisfaction.
* Responsible for supporting the sales and customer services team in administration and planning.
* Adhere to all Quality, Health & Safety, and Environmental policies and procedures, and support compliance with ISO 17025 standards through adherence to internal quality processes.
* Always Comply with Eurofins Health & Safety policies.

Qualifications:

* An interest in science, food, quality, or laboratory work - formal qualifications are welcome but not essential.
* Willingness to learn and take part in ongoing training and professional development.
* Experience in a laboratory, production, quality, or technical environment is helpful, but full training will be provided for the right candidate.
* Good computer skills, including data entry, MS Office (especially Excel), and similar systems.
* Good communication skills, attention to detail, and confidence with numbers.
* A motivated, enthusiastic, and professional team player.
* Strong attention to detail with the ability to follow processes consistently.

Additional Information:

At Eurofins we are growing, innovating and always learning. We celebrate the achievements of our employees through annual long service awards, recognise our colleagues special life events, and we are committed to charitable causes through global fundraising activities.
As a Eurofins employee you will benefit from:
* Additional Annual Leave at Employees set service dates
* Company Pension Plan
* Life Assurance Scheme (4 times annual salary)
* Healthcare Cash Plan (6+ months service)
* Enhanced Maternity, Adoption and Paternity Schemes
* Employee Assistance Programme - 24/7 confidential
* Health and Wellbeing Programmes
* Free parking
* Worldwide career opportunities
* We also have in place rewards recognising the great work our employees deliver, their dedicated service and celebrating special life events.
What Happens Next
Our people are the backbone of what we do, so it's incredibly important we find the right individuals to join us. As a potential new recruit you'll be invited to meet the team in the form of an assessment centre or a staged interview process dependent on the role and it's requirements, this will give you the opportunity to see what working for Eurofins is really like and enable us to get you know your key skills and strengths.

Your data
As part of any recruitment process, the company collects and processes personal data relating to job applicants. The company is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

Closing Date
We reserve the right to close or extend this position depending on application numbers. Therefore we would urge candidates to submit an application as early as possible.

Due to the high volume of applications we receive please be aware that if you do not receive a response within 4 weeks of the vacancy expiry date unfortunately, on this occasion your application has been unsuccessful.
We support your development! Do you feel you don't match 100% of the requirements? Don't hesitate to apply anyway! Eurofins companies are committed to supporting your career development.
We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique