Account Manager

Descrizione del lavoro:

Position Summary

The role of the Account Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth. By collaborating with internal partners, the Account Manager delivers exceptional service and a valuable solution. The position will manage a defined book of business or group of accounts (banks, corporates or other financial institutions) in the Italy territory and will be accountable for the commercial close of all deals. You will also open up larger solution opportunities and introduce Solution & Proposition Sales as well as the Customer Support department.

Role Responsibilities
* Demonstrate deep understanding of the customer strategy (short and long term), objectives, high knowledge of client's decision makers (including C-level) organigram, priorities and needs.
* Build and embed a long term trusted advisor relationship within their accounts as well as strong relationship with client C-level and other decision makers.
* Daily update of CRM with sales activities, forecast & pipeline
* Drive in account administration (especially for lower value and growth potential accounts)
* All Account Managers focus on revenue growth, sales, and administration of their accounts.

Qualifications and Experience Required
* Strong understanding of customers and their business model and workflow
* Product knowledge
* Very strong building skills
* Selling skills (identity, develop and articulate a complex proposition/consultative selling)
* ability to develop a sales plan, ability to use a variety of technology with a high level of proficiency
* Problem solving- ability
* Presentation skills: ability to deliver presentations and communicate clearly
* Ability to collaborate with account team
* University/college degree may be required, equivalent experience may be considered depending on position/department
* Significant work experience in applicable industry and knowledge of customer workflow required
* validated account management, sales or marketing experience in a customer facing environment required
* Customer relationship management required throughout all levels within an organization

Career Stage:Manager

London Stock Exchange Group (LSEG) Information:
Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice