Platform Safety Analyst

Descrizione del lavoro:

TL;DR You'll be the first human eyes on incoming trust & safety claims - triaging reports, taking action, and keeping Lovable a platform the world can trust.

Why Lovable?

Lovable lets anyone and everyone build software with any language. From solopreneurs to Fortune 100 teams, millions of people use Lovable to transform raw ideas into real products - fast. We are at the forefront of a foundational shift in software creation, which means you have an unprecedented opportunity to change the way the digital world works. Lovable-built applications and websites are visited hundreds of millions of times a month, and our enterprise footprint is compounding fast. And we're just getting started.
We're a small, talent-dense team building a generation-defining company from Stockholm. We value extreme ownership, high velocity, and low-ego collaboration. We seek out people who care deeply, ship fast, and are eager to make a dent in the world.

What we're looking for

* 2+ years in trust & safety, content moderation, or platform operations at a consumer tech company.
* Sharp judgment under ambiguity. You can read a report, gather context, and make the right call quickly.
* Comfort with sensitive content and a steady temperament - you've worked in a queue and you know how to protect yourself while doing it.
* Operational rigor: you document decisions, spot patterns, and turn one-off cases into policy improvements.
* Strong written English and clear, empathetic communication with reporters, users, and internal teams.
* Bonus: familiarity with DSA, NCMEC reporting, or working with law enforcement requests.

What you'll do

* Triage incoming trust & safety reports across Lovable apps and the platform itself.
* Investigate, take enforcement actions (warnings, takedowns, account actions), and document every decision.
* Escalate complex or high-severity cases to T&S Experts, Legal, and Engineering with crisp summaries.
* Identify trends across cases and feed them back into policy, tooling, and detection.
* Help build the AI-assisted moderation tooling that lets a small team punch far above its weight.

About your application

* Please submit your application in English - it's our company language so you'll be speaking lots of it if you join
* We treat all candidates equally - if you're interested please apply through our careers portal