Sales Advisor

Descrizione del lavoro:

Vorstellung des Unternehmens - ALOHAS

ALOHAS is a Barcelona-based fashion-forward brand that uses sustainable production and encourages responsible shopping through an on-demand business model. We adapt to the latest trends by launching monthly drops embracing elevated styles and customers receive their purchased items approximately six to eight weeks later.

Video presentation:
https://www.elle.com/es/moda/tendencias/a33322070/zapatos-sandalias-alohas-firma-espanola-video-elle-inside/

HOW IS WORK WITH US:

ALOHAS offers more than fashion: a responsible shopping experience and the chance to participate in the fight against overproduction in the industry. Working at ALOHAS is enjoyable while still demanding. It is a place where we take pride in learning from one another and strive to embody sustainability as a way of life beyond the workplace. All in all, we love what we do, and it shows!

BENEFITS AT ALOHAS:

- Spanish start-up: be part of innovation and grow with us!
- Our team: Young, creative and proactive team, with good communication and a high level of energy!
- Flexible schedule: Fit it into your routine!
- Discounts: Our team has special discounts and we do not forget their friends either!
- Office: In the heart of Barcelona, in the Gracia neighborhood where we take care of coffee and fruit
- Work remotely: Live and work wherever you like!
- Keep learning with ALOHAS: We offer English courses to our employees, more languages coming soon!
- Home office setup: Get a laptop + electronic devices like keyboard, mouse, and screen
- We take care of the happiness and the professional growth of our workers.

Stellenbeschreibung

We are looking for a results-driven Sales Advisor for our brand-new store in Berlin who will deliver a unique and memorable experience to each client while actively contributing to the commercial success of the store. With a strong sales mindset, use of clienteling tools, and passion for people, you will represent ALOHAS values and play a key role in building customer loyalty and driving performance.

YOUR MISSION

Be the face of ALOHAS
* Represent the brand with energy, professionalism, and a deep understanding of our values.
* Share your knowledge about ALOHAS, our story, products, and sustainability commitments.
* Stay informed on brand updates and best practices.
* Ensure the store is always clean, organized, and aligned with visual standards.
Deliver an exceptional client experience
* Offer tailored service that builds trust and long-term relationships with clients.
* Use the clienteling tool effectively - whether to capture client preferences, follow up after visits, suggest new products, or support retention efforts.
* Engage with customers in a meaningful way to maximize conversion and satisfaction.
* Handle questions, returns, and service situations with efficiency and care.
* Support a seamless shopping experience across online and offline channels.
Be a business driver
* Proactively work to achieve and exceed sales targets.
* Understand store KPIs and take ownership of your impact on performance.
* Use the clienteling system as a strategic lever to drive results and nurture client relationships.
* Support operational tasks that ensure smooth daily store operations.
* Identify opportunities to improve results, suggest ideas, and take action when needed.
* Monitor after-sales activity to ensure high client satisfaction and loyalty.
Collaborate with your team
* Foster a positive and collaborative team spirit.
* Communicate regularly with teammates and management.
* Share feedback and knowledge to help the team grow.
* Assist with stock replenishment and inventories as needed.

Profil

YOU WILL ROCK AT THIS ROLE IF YOU HAVE...
* Proven experience in retail, ideally in a performance-focused environment
* Strong sales mindset and ability to meet and exceed targets
* Experience using clienteling or CRM tools to support client engagement and sales
* Customer-first attitude and excellent interpersonal skills
* Fluent in German and English (any other language is a plus)
* Proactive, solution-oriented and eager to learn
* High level of integrity, motivation and team spirit