Collections Analyst

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Job Information

Posting Date
23-Oct-2026

Requisition ID
3696

States/Provinces/Cities
Mexico City

Location Type
Hybrid

Business Unit
Business Professionals

Function
Finance

Full Time or Part Time
Full Time

Description & Requirements

Job Summary

The Collections Analyst is responsible for supporting cash collection activities and helping ensure timely payment of outstanding invoices. The role works closely with clients, Partners, and internal finance teams to resolve collection issues, reduce aged debt, maintain accurate financial records, and deliver a high level of client service.

Key Responsibilities

* Follow up on outstanding receivables through email and phone communications.
* Support collection efforts to reduce aged debt and improve cash flow.
* Review billing and payment information to ensure accuracy and compliance with client requirements.
* Monitor assigned accounts and identify overdue invoices requiring action.
* Prepare and process adjustments, write-offs, write-downs, and related documentation as required.
* Maintain accurate collection notes and account records in firm systems.
* Respond to client and internal stakeholder queries regarding invoices and payments.
* Partner with Revenue, Billing, and Finance teams to resolve collection-related issues.
* Prioritize workload effectively and meet established deadlines.
* Escalate issues appropriately and support continuous process improvement.

Requirements, Qualifications & Experience

* Previous experience in Collections, Accounts Receivable.
* Experience working with financial or business systems; SAP knowledge is an advantage.
* Strong proficiency in Microsoft Excel, Outlook, and Word.
* Advanced English communication skills, both written and verbal.
* Strong attention to detail and organizational skills.
* Ability to manage multiple priorities in a fast-paced environment.
* Excellent communication and stakeholder management skills.
* Proactive mindset with a willingness to learn and adapt to changing priorities