Analyst Collections & Claims Mgmt

Descrizione del lavoro:

MAKE HISTORY WITH US!

At PMI, we've chosen to do something incredible. We're totally transforming our business and building our future on smoke-free products with the power to deliver a smoke-free future.
With huge change, comes huge opportunity. So, wherever you join us, you'll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

JOIN US!

The general purpose of this role is to connect with customers to resolve issues related to overdue invoices and orders. This role is also responsible to apply payments from clients per remittance information received.

WHO ARE WE LOOKING FOR?

* University or post graduate degree in a relevant field;
* Experience in OTC process in B2B environment;
* Managing communication with Customers;
* Ability to challenge status quo;
* Strong experience in Collection and Claims;
* Proficiency with MS Office and basic understanding of SAP;
* Good communication and presentation skills.

WHAT WE OFFER YOU?

· Private medical care, life insurance
· Subsidized meals
· Office or hybrid working model with flexible working arrangements
· Employee pension plan
· Multisport program
· Cafeteria with various benefits
· Free bike and car parking for all employees
· In this position you will earn no less that 11 315 PLN gross monthly

HOW CAN YOU MAKE HISTORY WITH US?

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Performs the daily O2C Collections & Claims services such as transactional processing:

- Analyze and follow up delinquent account balances, process adjustments
- Manage and monitor claims and deductions
- Prepares and process returns & refusals- Manage dunning - Liaise with debt collection agencies & notify AR team about recovered payments;

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Act on issue identified in the process by providing a work around to resolve and trouble shoot the issue immediately (issue management);
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Ensure compliance with the governing company controls, policies and procedures. Prepare the documentation as requested by Corporate and Independent Auditors or Tax related concerns;
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Perform knowledge transfers, handbook documentation and confirmation with the affiliate on the process related to migration of services and new affiliates;
* Participate as key user to improve and/or replace existing systems and procedures. Acts as member on projects and performs UAT;

Please note that only online applications will be taken into consideration. Only selected candidates will be contacted.

KEY THINGS TO KNOW BEFORE YOU APPLY:

· Relocation support is not available for this job.
· If you have been in your current job for less than 12 months or if you are on a Performance Improvement Program, you must get the approval of your current manager before applying for the job