Team Leader Account Management

Descrizione del lavoro:

In 2023 the LSEG Customer Connect (LCC) team expands its footprint in Gdynia and opens new Account Management positions to maintain deep customer relationships to drive account revenue retention and growth.
We are looking for a Manager to co-build the Gdynia LCC Account Management hub and lead a diversified team of Account Managers and Junior Account Managers who will handle their defined book of business aligned by customer segment.

Key Accountabilities
* Lead and develop the team: hiring, onboarding, sales and solution training, continuous learning, mentoring, career development and support of account transfers to the hub)
* Optimize territory strategy to drive retention and sales efficiency
* Drive pipeline hygiene, accurate pipeline management and sales & cancel forecasting
* Encourages and supports building effective collaboration with Customer Success Managers, Proposition Sales Specialists, Implementation Relationship Managers, Program Managers,
* Build a sense of belonging by taking part in/coordinating onsite events and trainings to (joining People Leader Forum).
* Report progress, flag risks and share ideas for improved execution planning with the Senior Manager of the hub.

What do you need to bring?
* Self-motivation, decisiveness, thought leadership & resourceful approach
* Thrives in People Leadership (talent acquisition and development, driving empowerment, support and feedback),
* Experience or strong sense for account management, sales, marketing, or similar, relationship-based roles in a customer supporting environment
* Ability to spot customer trends and strategies, connect to LSEG strategies and articulate how we can help the client
* Forecasting competencies (budgeting, target setting, analysis, accuracy and good judgement)
* Shown comprehension of the financial services industry,
* Strong interpersonal and presentation skills
* Experience with Northern Europe market

Career Stage:Senior Associate

Compensation Information:
LSEG is committed to offering competitive Compensation and Benefits. The anticipated annual gross base salary for this position is between zł163,500 - zł272,500. Please be aware base salary ranges may vary by geographic location. In addition to our offered base salary, this role is eligible for a Sales Incentive Plan, aligned with the company policy. Individual salary will be reflective of job-related knowledge, skills and equivalent experience.

Benefits Information:
LSEG roles (excluding internships) are typically eligible for inclusion in our LSEG Benefits program. To view the benefits available for the role you're applying for, please click here. This document provides a list of benefits by country. Simply click on the country where the role is based to view the relevant details. If you have specific questions or would like further details, these can be discussed during your interview.

London Stock Exchange Group (LSEG) Information:
Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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