Marketing Ops Manager, Tech & AI

Descrizione del lavoro:

LumApps is now more than just an Employee Experience Platform - it is an AI-powered Employee Hub that supports companies in their digital transformation of communication, collaboration, and engagement with their customers, partners, and above all their employees.
Our platform is a proven leader in this dynamic market with a truly unique vision and product. It has been deployed by Fortune 500 clients around the world and is delivering meaningful business benefits. LumApps is identified as a leader in Gartner's Magic Quadrant for Intranet Packaged Solutions as well as in Intranets Forrester Wave, and regularly selected for the French Tech Next40/120 program.
✨ In 2025, LumApps strengthened its leadership position by partnering with Beekeeper, a pioneer in frontline employee experience solutions. This strategic collaboration expands our reach and impact across all types of workers - from HQ to the frontline.
Our mission: To make people feel that they belong and have a purpose.
To create an environment where all employees are engaged and work together towards the same goal. Over 700 leading companies trust our solution to:
🎯 Improve the productivity of their teams with our AI-powered Collaborative Experience Platform integrated with both Google and Microsoft collaborative suites,
🎯 Transform employees into real ambassadors of their company,
🎯 Make employees more efficient and better connected to their peers and relevant information, regardless of their location, with the tools and information they need at their fingertips,
🎯 Help companies reduce turnover, accelerate employee onboarding, better collaborate and share knowledge, and even improve their customer experiences.
With a team of over 600 Lumies spread across 11 offices (Lyon, Paris, Lille, Sophia Antipolis, London, Barcelona, Hamburg, Austin, Tokyo, Zurich, Krakow), we support large enterprises all around the world. Over the past year, we have been driving an ambitious phase in our journey under the impulse of our new shareholder Bridgepoint, aimed at propelling us to become the clear leader in our market and shine worldwide in our industry. We are looking for individuals who are excited to actively participate in this transformation.

If these core values sound like you: "be bold, do amazing things", "say what you mean, do what you say", "one team, same mission", "always be evolving": apply now!

*Team*
You will be the person who makes sure our marketing data is trustworthy, our reporting is clear, and our team is working smarter through automation and AI.
You don't need to be a developer, but you need to be genuinely curious about how things connect, comfortable getting hands-on in tools, and excited about using AI to improve how the team operates.
You'll work closely with RevOps, Growth, Field and BI teams.

*Missions*
* Tracking & Attribution
* Ensure we're capturing the right signals across the funnel - intent and engagement, not just clicks and form fills
* Set up and maintain Google Tag Manager across our web properties, including conversion signals for paid and organic channels - this is a must-have skill for this role
* Manage our consent management platform and keep it aligned with privacy requirements
* Keep HubSpot and Salesforce campaign attribution accurate
Integrations & Stack Health
* Own the health of our key tool integrations: 6sense, Goldcast, Reachdesk, and connected platforms
* Evaluate and lead the technical setup of new tools as the stack evolves; integration requirements, configuration, documentation
* Support the rollout and documentation of new tools as the stack evolves
Process Automation & AI
* Identify where the marketing team is spending time on repetitive manual work and fix it
* Build lightweight automations using no-code and low-code tools (n8n, Zapier, Make, or similar)
* Explore and implement AI tools that save the team time - prompting, workflows, content ops
* Share what you build and what you learn - upskilling the team is part of the job

*Skills*
* 3+ year of experience in a marketing ops, marketing technology, or digital marketing role
* Hands-on experience with Google Tag Manager
* Proven experience building AI-powered workflows - you've shipped automations using tools like n8n, Zapier, Make, or similar combined with AI, not just experimented with them
* Clear communicator - you can explain a tracking issue or automation to someone who doesn't think in systems
* Self-directed - you spot problems, propose solutions, and don't wait to be told what needs fixing

Nice-to-have :
* Working knowledge of HubSpot - you're comfortable building reports, navigating workflows, and understanding how data flows through the platform
* Practical experience with a consent management platform (OneTrust, Cookiebot, or similar)
* Basic scripting ability (JavaScript, Python) - not required, but a bonus for more complex automation builds
* Familiarity with server-side tracking setups

💡 Why You'll Love Working at LumApps
We're proud to offer a work environment where people feel supported, valued, and empowered. Here's a peek at what we offer:
🏡 Hybrid work model - 2 days at the office, 3 days remote
👶 Supportive parental leave and family moments - yes, even a Christmas party for your kids !
🎉 Afterworks, team celebrations & seasonal parties
We aim to celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from candidates of all backgrounds, identities, and experiences