Business Manager

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JOB DESCRIPTION
Position title: Business Manager
Location: Harrods, London
Last updated: May 2026

Reporting to: Area Manager / Beauty Department Manager
Department: Retail - Field

Management of a team: Yes
Type of contract: Permanent or temporary

At LVMH Fragrance Brands, we are an incubator and accelerator of brands and talents.
Building on a strong couture heritage, Parfums Givenchy, operate across three key axes - Perfume, Makeup and Skincare. We offer a unique playground for entrepreneurial minds eager to shape distinctive olfactory and sensory experiences in the world of beauty.
Driven by our DARE culture (Determination, Agility, Realism, Empathy), we redefine beauty standards through our New Ventures activity by incubating innovative haute parfumerie beauty projects and placing our talents at the heart of our creativity.
So, are you ready to become an entrepreneur of beauty?
PROFILE Required Education: below Bachelors degree level Required Experience: Previous experience in luxury retail management, preferably in beauty or fragrance. Language skills: Fluent in English Computer skills: Proficient in relevant retail software and Microsoft Office Suite. Other skills or know-how: In-depth knowledge of make-up, skincare, and fragrance. Strong understanding of sales techniques and customer service best practices in luxury retail. Ability to train and coach a team effectively. Soft skills: Entrepreneurial: Constantly seeking opportunities to develop and grow the business through events and gain new sales. Organised: Able to manage paperwork, Team Members, Department and Area Managers, and meet clients' needs. Tenacious: Willing to go the extra mile to ensure the customer receives the very best in luxury service. Self-confident: Able to approach and engage with customers at ease, using strong selling skills to chase that extra sale. Able to demonstrate cosmetics and make-up application knowledge, and through excellent communication skills, be able to identify key items that would suit the customers' needs. Immaculately groomed and presented: Embodies the elegance that customers have come to identify with Parfums Givenchy