Sales Executive MICE

Descrizione del lavoro:

Key Responsibilities:
* Proactively seek MICE business to meet and exceed individual and team sales targets.
* Manage and convert all incoming MICE inquiries via phone, email, web, and third-party platforms (e.g., Cvent).
* Acknowledge all booking requests within 3 hours and respond promptly to RFPs with tailored proposals.
* Utilize appropriate sales and CRM systems to track leads and enhance conversion rates.
* Conduct pre-event, in-house, and post-event communication with clients to ensure satisfaction and repeat business.
* Develop and maintain a detailed events schedule to optimize space utilization and revenue yield.
* Apply consistent up-selling techniques to maximize revenue per event.
* Build strong relationships with corporate and agency clients to fully understand their needs and preferences.
* Arrange and conduct hotel site inspections and client show rounds.
* Collaborate with the planning and operations teams to ensure smooth handover and execution of confirmed events.
* Assist in the creation and distribution of marketing materials such as newsletters, mailings, and sales blitz campaigns.
* Actively participate in promotional events, client visits, site inspections, familiarization (fam) trips, and trade shows
Requirements:
* Bachelor's degree in Hospitality, Business, or related field (preferred).
* Minimum 1-2 years of experience in hotel sales or event management, preferably in the MICE segment.
* Excellent verbal and written communication skills.
* Strong interpersonal and negotiation skills.
* Proficient in sales systems and tools (e.g., Opera, Delphi, Cvent).
* Highly organized, detail-oriented, and able to manage multiple priorities