Loyalty Club Customer Communication Responsible

Descrizione del lavoro:

Company Description:

Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology with us, you will have the chance to improve quality of life all across the globe.

Job Description:

* Handle and respond to incoming written and verbal requests from sub-dealers and sales teams across all communication channels within the Loyalty Club,
* Ensuring timely handling and resolution of issues.
* Provide necessary guidance, support daily operations, and monitor request flows, while ensuring regular tracking and reporting

Qualifications:

* Minimum associate's or bachelor's degree
* Strong written and verbal communication skills
* Proficient in basic MS Office applications
* Strong problem-solving skills
* Minimum 2 years of experience in a call center or customer solutions center