IT Help Desk Intern

Descrizione del lavoro:

Job Reference #
332023BR

Job Type
Part Time

Your role
Are you passionate about innovation and technology? Do you enjoy helping people and working collaboratively? Are you seeking an excellent opportunity to gain hands-on experience in IT-related issues within a dynamic and collaborative environment? Are you motivated and eager to learn, grow, and make a positive impact within our organization as a member of the End User Support team?

We're looking for an IT Help Desk intern to:

* providing technical support to our users for all IT-related issues
* analyzing requisitions, incidents, and call records
* offering onsite physical IT support to business users

Your team
You'll be working in the End User Support team in São Paulo. Our team is dedicated to ensuring that all employees receive the technical support they need to perform their roles effectively. We focus on promoting innovation and driving technological improvements to enhance the overall user experience. Working closely with various departments, we strive to create a collaborative and supportive environment where everyone can thrive.

Your expertise

* currently pursuing a degree in Information Technology, Computer Science, or a related field
* basic understanding of IT principles
* strong attention to detail and organizational skills
* excellent communication and interpersonal skills
* ability to work 30 hours per week onsite
* advanced proficiency in English is essential for this role
* strong knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)

About Us
UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.

We know that great work is never done alone. That's why we place collaboration at the heart of everything we do. Because together, we're more than ourselves. Want to find out more? Visit ubs.com/careers.

How We Hire

We may request you to complete one or more assessments during the application process. Learn more

Join us
At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We're dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That's why collaboration is at the heart of everything we do. Because together, we're more than ourselves.

We're committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.

Disclaimer / Policy Statements
UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce