Customer Service Internship (Supply Chain Department)

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Job Description
As a Customer Service Intern, you will support customer service activities and contribute to a project focused on enhancing communication and customer support operations for French-speaking customers across Africa.
You will gain exposure to customer relationship management, logistics coordination, communication techniques, and business operations within a multinational environment.
Key Responsibilities
* Support customer service operations and account coordination activities
* Assist in managing communication with assigned customers
* Support logistics and order follow-up activities
* Participate in customer relationship and service improvement initiatives
* Collaborate with cross-functional teams when needed
* Prepare reports and support operational follow-ups

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Ce qui fait de vous le candidat idéal

* Fresh graduate only
* Background in Business Administration, Logistics, or Mass Communication
* French language proficiency is a MUST
* Strong communication and interpersonal skills
* Eagerness to learn and develop professionally

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What You Will Gain
* Real business exposure in a multinational environment
* Structured learning and development opportunities
* Mentorship and coaching from experienced professionals
* Exposure to customer service and logistics operations
* Professional workplace experience and networking opportunities
Program Duration
10-12 weeks starting July 2026