Internship - Client Relationship Officer Support (12 months)

Descrizione del lavoro:

Your team

The Pictet Group is one of the world's leading independent wealth and asset managers. Founded in 1805 and headquartered in Geneva, Switzerland, the Group is represented at 30 offices in financial centres worldwide, and currently employs over 5200 people. Pictet has been present since 1989 in Luxembourg, where it employs over 700 people.

Pictet Asset Services provides custody, fund services and trading solutions for external asset managers, fund managers and institutional clients. We manage every aspect of the asset servicing value chain and our range of bespoke solutions include value-adding analytics, trading strategy support and digital front-end interfaces designed to provide an unrivalled customer experience.

As an intern within the Pictet Asset Services department, you will support the Client Relationship Management (CRO/CRM) teams in their daily activities. This internship will allow you to develop operational, regulatory, and interpersonal skills while contributing to the quality of client service.

* Start date: August/September
* Duration: 12 months
* Employment rate: part-time
* Prerequisite: a tripartite internship agreement signed with your school

Your role

* Provide daily operational support to the teams in managing client files: preparation, verification, and follow-up of documents required for account opening, modification, or closure.
* Assist in the management of routine operations: signature verification, execution and monitoring of transactions (orders, payments, fund and asset transfers), management of incoming/outgoing flows, coordination with counterparties, and alerting in case of blockages.
* Participate in the preparation and updating of client files, ensuring information compliance and completeness of supporting documents.
* Support the teams in handling client requests, processing queries, and resolving simple incidents, ensuring rigorous follow-up and effective communication.
* Contribute to verifying the accuracy of transactions and the quality of data entered into internal tools.
* Act as a point of contact for administrative and logistical tasks related to client relationship management.

Your profile

Requested experience::

* Currently pursuing a Bachelor's degree in Finance, Business Administration or Economics.
* First experience (internship) in a client relationship management role within the financial services industry, idealy in private banking or wealth management

Soft skills:

* Attention to detail and organizational skills
* Ability to manage multiple tasks simultaneously
* Strong interpersonal skills and a team-oriented mindset
* Proactive and solution-oriented approach

Language skills:

* French: fluent level
* English: good knowledge (written and spoken)

Note

We will not accept any CVs from agencies.

In accordance with the provisions of the Luxembourg law of 23 July 2016 amending the law of 29 March 2013, candidates may be required to provide an extract from their criminal record. This document, issued by the authorities, must not be older than three months. Such a document will be requested with the aim of carrying out a character check on candidates, bearing in mind the area of activity of our establishment and, more particularly, the tasks described in the job description.

Flexible and modern ways of working

As a responsible and supportive employer, we promote the well-being of our employees through a set of flexible working arrangements, ranging from a work-from-home policy for eligible functions to opportunities for annualised part-time leave and extended parental leave.

Diversity & Inclusion

Pictet is an equal opportunity employer and is committed to creating a diverse environment. We respect all individuals and seek their inclusion in the workplace