Industrial Internship: IT Operation Support

Descrizione del lavoro:

Internship for IT Operation Support

Your Role

Key responsibilities in your new role

* Manage incident and service order tickets, as well as handle user management tasks, such as access control
* Create system and application documentation, including training materials, to support users effectively
* Assist with test management, including creating and executing testcases
* Collaborate with IT and business users to extract contract data
* Explore Microsoft Outlook and Microsoft Word plugins for compatibility with Agiloft and create installation packages
* Analyze data using tools such as Microsoft Excel - Power Query

Your Profile

Qualifications and skills to help you succeed

* Currently pursuing a Bachelor's Degree in Information Technology, Computer Science, or any related field
* Minimum CGPA of 3.00 and above
* Basic knowledge of IT concepts, including cloud computing, system configuration, and data analysis
* Basic knowledge of Microsoft Office tools (Outlook, Word, Excel, PowerPoint)
* Ability to work in a team environment and prioritize tasks effectively

#WeAreIn for driving decarbonization and digitalization.
As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.
Are you in?

We are on a journey to create the best Infineon for everyone.
This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills. Learn more about our various contact channels.
Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process