Product Management Intern

Descrizione del lavoro:

* Identify process gaps in current operational workflows and translate them into clear product requirements to improve efficiency and user experience.
* Prepare and execute test cases for new product features; collaborate with regional product managers and tech teams to troubleshoot, validate fixes, and ensure seamless release quality.
* Document test cases, results, defects, and sign-off materials with accuracy and completeness for proper governance and auditing.
* Develop training materials and user guides to support internal teams in adopting new features and tools.
* Support production issue handling, including raising JIRA tickets, investigating root causes, and following up with relevant stakeholders until resolution.
* Assist in project management activities, such as setting project timelines, preparing rollout plans, and ensuring readiness across teams.
* Perform ad-hoc tasks related to product operations, feature testing, or stakeholder coordination as required

Requisiti del candidato:

* Currently pursuing a Bachelor's degree in Engineering, Supply Chain, Business, or any related field.
* Fresh graduates or students with internship experience are welcomed. Exposure to project management, product operations, or e-commerce/logistics operations is a plus.
* Result-driven and hands-on; able to identify operational pain points and support process improvement initiatives.
* Analytical, detail-oriented, and number-driven; able to interpret data and derive actionable insights.
* Communicate effectively with internal and external stakeholders, both verbally and in writing.
* Proficient in Google Suite (Sheets, Slides, Docs) and Microsoft Excel.
* Fluency in Bahasa Malaysia and Mandarin is a plus