Lithuanian-speaking Solutions Consultant in Sofia, Bulgaria

Beschreibung:

Do you want to join one of the world's most recognized tech brands and help deliver next-level support? Our client is looking for Estonian-speaking Solutions Consultants to join their team in Sofia, Bulgaria!
Join our client as a Solutions Consultant and become a key player in delivering professional support for digital products and services. Benefit from a generous relocation package and a 3000 BGN welcome bonus, all while growing your career in an international, dynamic team.
About the company
Our client is a global technology and services leader helping top brands grow through digital solutions and customer experience innovation, specializing in digital content, performance analytics, and customer support across 70+ countries. With advanced tools, training, and career opportunities, it fosters innovation and inclusivity to create transformative business experiences.
What will you do?
* Deliver professional support for digital products and services
* Utilize CRM software, ticketing systems, and support tools efficiently
* Communicate with users via phone, email, and chat
* Resolve inquiries within agreed SLAs using internal resources and protocols
* Consistently meet performance targets including customer satisfaction and resolution rates
* Collaborate with peers to improve service and share best practices
* Stay updated on product developments and participate in training sessions
Candidate profile
* Fluent in Lithuanian and English
* Strong interpersonal and customer service skills
* Able to follow structured processes and guides
* Excellent active listening and problem-solving abilities
* Quick to learn new technologies and adaptable to change
* Customer-focused mindset with a positive and collaborative attitude
* No prior tech experience required-just eagerness to learn and help others
Employer offers
* Welcome bonus of 3000 BGN
* Financial relocation support (transport, hotel stay, rent assistance)
* Flexible contract types, including part-time options
* Fully paid training
* Stable employment with career development opportunities
* Attractive salary and additional health insurance
* Access to 50+ employee benefits and services
* Positive, international working environment
* Continuous learning and support
* Employee referral bonuses
About Sofia
As Bulgaria's capital, Sofia offers a vibrant blend of modern amenities and historical charm, with affordable living, excellent transport, and a growing international community. Enjoy scenic mountains, rich cultural heritage, and a lively city life while building your career in a flourishing tech hub.
Nordic Jobs Worldwide
Nordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic-speaking talents with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs