Fragrance Consultant- Leeds

Beschreibung:

Position

POSITION: Fragrance Consultant
DEPARTMENT: Retail
LOCATION: Boots, Leeds
REPORTS TO: Counter Manager
As a Fragrance Expert for Parfums Christian Dior, you are a brand ambassador. In your role, you are responsible for driving fragrance sales by achieving your sales targets while promoting the brand and providing a personalised luxury service to customers.
Through your passion for the brand you will demonstrate an attitude that befits Parfums Christian Dior at all times.
MAIN RESPONSIBILITIES
SALES:
To be an expert on fragrance, able to evoke passionate responses to fragrance notes to inspire and gain new clients
* To pro - actively sell Parfums Christian Dior products and provide a luxury standard of service to customers
* To be aware of and achieve or exceed sales targets, as set by your line manager
* To pro - actively link sell across product categories, to increase average transaction value (ATV) and average transaction units (ATU)
* KPI - To achieve set sales targets
SERVICE:
* To be knowledgeable on all Parfums Christian Dior products and be able to propose personalised products to clients
* To initiate contact with clients and welcome them both on counter and through traffic stopping
* To develop personal relationships with clients and gain loyalty, introducing the DIOR VIP loyalty and reward scheme to all clients
* To educate clients on Parfums Christian Dior products and the brand
* KPI - to achieve target for Mystery Shopping
GENERAL:
* To participate in merchandise management and ensure that it is in line with Corporate guidelines
* To monitor stock levels, report any issues and ensure that there are sufficient levels
* To adhere to all company procedures and policies, as outlined in the employee handbook
* To carry out any additional duties as directed by the management team

Profile

PERSON SPECIFICATION:
In order to be successful in this role, you will be:
* Creative; able to recreate the emotions in clients of what fragrance was designed to encapsulate
* Tenacious; willing to go the extra mile to ensure customer leaves having received the very best luxury service
* You will be driven and results orientated, seeking out ways to continually grow the business through events and counter activity
* Self confident, you will be able to approach and engage with customers at ease, using your strong selling skills
* Immaculately groomed and presented, you will embody the elegance that customers have come to identify with Parfums Christian Dior
Previous experience working in a luxury, consultative sales role is required. Experience in beauty and/or fragrance sales is advantageous