On-Site Support Graduate Associate

Job Description:

Siemens Industry Software Inc.
On-Site Support Graduate Associate
Discover your career with us at Siemens Industry Software!
We are a leading global software company dedicated to the world of computer aided design, 3D modeling and simulation- helping innovative global manufacturers design better products, faster! With the resources of a large company, and the energy of a software start-up, we have fun together while creating a world class software portfolio. Our culture encourages creativity, welcomes fresh thinking and focuses on growth, so our people, our business, and our customers can achieve their full potential.
Join Siemens Digital Industries Software as a Graduate Associate and launch your career with the Global Customer Outcomes team in Mexico. As part of our Professional Services organization, you'll work on-site to be a trusted guide supporting customers in realizing value through their digital transformation journey. You'll partner with Implementation Consultants, Product and Solution Architects, Project Managers, Industry Experts, and Product Development teams to ensure project and customer success.
Over 18 months, you'll gain hands-on experience supporting one of the world's leading automotive manufacturers in the electric vehicle sector. You'll drive the successful adoption of Teamcenter and NX Designcenter, validate system workflows, enable end users, and identify opportunities for continuous improvement. This is a unique opportunity to grow your technical expertise, understand real-world manufacturing processes, and make a direct impact on digital transformation in the EV space.
Key Responsibilities
* Support the installation, configuration, and validation of Teamcenter and NX Designcenter systems to ensure workflows operate correctly and align with customer requirements
* Work directly with end users to drive adoption of PLM best practices, provide training, and ensure competency across the organization
* Validate process flows against system capabilities and identify gaps, opportunities, and areas for system optimization
* Create user adoption reports and usage metrics to track progress and inform stakeholder decisions
* Identify and escalate product issues, gaps, and enhancement opportunities to Siemens Product Development and Support teams
* Support NX CAD best practices implementation and identify opportunities to expand licensing and tool utilization
* Learn from customer processes and manufacturing workflows to identify expansion opportunities and recommend strategic improvements

Qualifications
Required:
* Bachelor's degree in Mechanical, Mechatronics, Electrical, or Electronics Engineering
* Experience with CAD/CAM/CAE systems and foundational understanding of Product Lifecycle Management tools
* Professional-level English communication skills (minimum B2 level)
* Strong problem-solving abilities, teamwork mindset, and excellent written and oral communication skills
* Ability to deliver clear presentations and think strategically about process improvements
Required (Non-negotiable):
* Must reside in Puebla, Mexico, as this role is fully onsite and requires in-person presence Monday through Friday
Preferred:
* Knowledge of automotive industry processes and manufacturing workflows
* Prior exposure to PLM tools or product lifecycle concepts
* Advanced skills in artificial intelligence or machine learning applications
Why Us
At Siemens Software, flexibility is how we work-hybrid by default, built on trust and autonomy. Together, 30,000 people across more than 200 countries build technology that shapes the real world. You'll grow through real projects, strong technical peers, and global mobility, backed by the scale and benefits of an industrial software leader. We're committed to equality and inclusion, and we hire based on merit, skills, and impact. Bring your curiosity and creativity and help us shape tomorrow!
Our Commitment to Equity and Inclusion in our Diverse Global Workforce
We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.

Siemens Software. Transform the Everyday
#LI-Onsite #LI-PLM
We are Siemens
A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow! We offer a comprehensive reward package which includes a competitive basic salary, bonus scheme, generous holiday allowance, pension, and private healthcare.
Transform the everyday
Accelerate transformation