Receptionist Intern

Job Description:

Title: Front Office Internship for Thanos Hotels & Resorts, Cyprus

What is the internship?
This internship is designed for students who have a passion for hospitality and a genuine interest in providing excellent customer service within a hotel environment.
As a Receptionist Intern, you'll assist in welcoming guests, managing reservations, and ensuring smooth communication between departments. You'll contribute to creating a warm and professional first impression for all visitors and help maintain the hotel's high standards of service.
You'll work under the guidance and direction of your mentor and the front office team.

Your daily tasks
* Greet and assist guests in a friendly, courteous, and professional manner.
* Support the front desk team with check-ins, check-outs, and reservation management.
* Answer phone calls and respond to guest inquiries promptly and accurately.
* Maintain up-to-date guest records and ensure proper handling of confidential information.
* Handle all guest interaction with the highest level of hospitality and professionalism, accommodating special requests whenever possible in an accurate and timely manner.
* Learn how to make cash and card payments
* Keep the reception area clean, organized, and welcoming at all times.
* Adhere to hotel policies, procedures, and standards of service.
* Assist in promoting hotel services and facilities to guests when appropriate.What we require from you
* Currently studying at Hospitality Educational Institution and completing your placement as part of your institution's course cuticulum
* To be eligible to work in Cyprus (EU)
* Fluent in spoken English
* Be a collaborative team player, eager to learnWhat we offer
* A competitive internship stipend even on days off
* Free accommodation and meals
* Laundry service for your uniform
* Hands-on training and professional development opportunities
* Both on-the-job training and administrative experience
* Ongoing mentorship and support throughout your internshipSchedule & Hours
* 40 hours per week, based on a 5-day schedule (including weekends)
* 1.75 days of annual leave accrued per monthStart Your Journey with Thanos Hotels & Resorts