Intern - Customer Support Management

Job Description:

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.

As an Intern here at Honeywell, you will gain hands-on experience and exposure to various aspects of our business. You will have the opportunity to work on real projects, collaborate with experienced professionals, and contribute to the success of our team. This internship will provide you with valuable insights and skills that will help you in your future career.

We are seeking a motivated and self-driven intern to join our Customer Services team supporting the Eurofighter program. This role offers a unique opportunity to gain hands-on experience in end-to-end order management, cross-functional collaboration across EMEA sites, and exposure to SAP and operational workflows.

Honeywell have been innovating for more than 100 years and now we're creating what's next. Our programs serve a global community and our hometowns too. We provide resources and financial support to causes around the world and encourage employee volunteerism. We are committed to the highest standard in everything we do!

Key responsibilities:

* Perform administrative tasks to support Senior Customer Experience Professionals and the customer.
* Update Excel or database system based order status files with accurate and timely information.
* Communicate with external vendors and internal site points of contact to gather detailed repair or manufacturing status of materials and expedite deliveries
* Maintain and manage order book files to support dedicated Customer Service Representatives.
* Participate in cross-functional activities across multiple EMEA sites.
* Learn and apply SAP processes related to order management.

Key skills and qualifications:

* Currently pursuing or recently completed a degree in Business, Supply Chain, Engineering, or a related field.
* Strong proficiency in Microsoft Excel.
* Excellent communication skills, both written and verbal.
* Ability to work independently and manage multiple tasks with minimal supervision.
* Detail-oriented with a proactive approach to problem-solving.

Our offer:

* Start your career in globally recognized company by developing future technologies.
* Possibility to accommodate your studies with work commitments.
* Long-term cooperation even after finishing of your studies.
* Market-specific training and ongoing personal and professional development with support of experienced engineers and leaders.
* Semi-flexible working hours.
* As a University Relations program, you can also expect Career Growth and Skill Development: Clear pathways for advancement, regular feedback, mentorship opportunities and access to training and certifications.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Join us now and become part of our journey - help us make the future!

#LI-Hybrid
#FutureShaper