Customer Success Engineer Intern

Job Description:

Introduction

At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you'll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact.Success in Global Sales is built on curiosity, empathy, and collaboration. You'll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world-class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that's passionate about driving innovation and making a difference.

Your Role And Responsibilities

Customer Success Engineer . Customer Success Engineers in IBM work with technical team and help drive client engagements. Intern will support the technical sales and solution teams by researching, analysing, and developing technical assets for the IBM Automation, Data & AI, and Infrastructure portfolios. This internship provides hands-on exposure to enterprise technologies and the opportunity to create technical deliverables used in customer engagements and internal enablement.

Key Responsibilities

* Research IBM Automation, Data & AI, and Infrastructure solutions and their business use cases. Details on specific projects to be assigned on joining
* Create technical presentations, solution briefs, and architecture diagrams.
* Assist in building and documenting simple demos or proof-of-concepts.
* Conduct competitive analysis and summarize key differentiators.
* Support technical enablement and knowledge management initiatives.

Key Deliverables

* Portfolio summaries and solution briefs
* Demo guides or proof-of-concept documentation
* Competitive comparison reports
* Final technical presentation

Qualifications

* Strong analytical and communication skills.
* Interest in cloud, AI, automation, and enterprise infrastructure.
* Familiarity with tools such as Microsoft PowerPoint, Microsoft Excel, and Python is preferred.
* Candidates pursuing degree B.Tech / BS / M.Tech / MS (circuit branches) with 75% or 7.5 CGPA & above

Learning Outcomes

* Working knowledge of IBM enterprise technology portfolios
* Experience in technical research and solution documentation
* Exposure to demos, proof-of-concepts, and technical sales support

Preferred Education

Bachelor's Degree

Required Technical And Professional Expertise

* Candidates pursuing degree B.Tech / BS / M.Tech / MS (circuit branches) with 75% or 7.5 CGPA & above