Customer Care Technical Lead Intern

Job Description:

Customer Care Technical Lead Intern

* Performs routine assignments within standardised procedures and practices with regular supervision to achieve objectives and meet deadlines (EG assisting other professionals; creating reports).

* Receives instruction, guidance and direction from others and uses own knowledge and existing procedures to solve standard problems (EG performing office duties for a defined area; responding to company queries)

Candidate Requirements:

1. Script Development: Design, write, and test Python scripts to automate manual processes and file management tasks.
2. Process Management: Utilize Python libraries (such as subprocess) to interact with the operating system and manage external commands.
3. Performance Optimization: Assist in implementing multiprocessing or threading to speed up data processing tasks.
4. Debugging & Maintenance: Troubleshoot existing scripts, identify bottlenecks, and refactor code for better readability and performance.
5. Documentation: Create clear documentation for the scripts and tools you build so team members can easily use them.
6. Analysis of tickets for automations