Campus Internship - Customer Fulfillment Network - Project Intern - Japanese Speaking 2026 (Malaysia)

Job Description:

CFN is a part of Global Services Group (GSG) and responsible for providing world-class service experience for card members. It encompasses servicing through calls and backend processing supporting card member disputes, maintenance, commercial servicing and merchant servicing

Candidate Requirements:

Minimum Qualifications:
* Fluency in speaking, reading and writing English and Japanese; JLPT level N3-N5 is preferred
* Strong communication and organizational skills
* Ability to manage tasks with attention to detail
* Proficiency in Microsoft Office (Word, Excel, PowerPoint), and programmer skills are an advantage.
* Positive attitude, willingness to learn, and a team-oriented mindset

Additional Information:
* Location: Kuala Lumpur
* Starting Date: April - July (Flexible)
* Duration: 3 - 6 Months
* Hours: Full time
* Year of study: Bachelors - penultimate or final year of study

Employment eligibility to work with American Express in Malaysia is required as the company will not pursue visa sponsorship for these positions.

Compliance Language:
American Express is committed to providing a meaningful learning experience for all interns. Internships are subject to the following terms:
* A Flexible working model with hybrid work arrangements.
* All internship opportunities are offered solely as temporary learning and development experiences.
* An internship does not constitute employment with the Company and does not create any employer-employee relationship under Malaysian law.
* For the avoidance of doubt, notwithstanding any discretionary benefits the Company may choose to offer as part of the internship program, which may be amended or withdrawn at any time at the Company's sole and absolute discretion, interns are not entitled to statutory benefits or any other employment-related rights.
* Participation in an internship does not guarantee future employment with the Company.
* All internship offers by American Express are conditional upon the successful completion of a background verification check, subject to applicable laws and regulations