Order Management Internship

Job Description:

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:Order Management Lead

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Your role and responsibilities

In this role, you will have the opportunity to gain vocational experience through a temporary work placement. Each day, you will acquire knowledge by performing tasks as directed. You will also showcase your expertise by supporting ABB's operations and enhancing personal education/employment opportunities.

The work model for the role is: on site

This role is contributing to the electrification division in México.

You will be mainly accountable for:
* Responsible for executing order management activities to ensure timely shipments and proactive customer communication through Salesforce. Conduct daily follow-ups to monitor order progress and address any issues.
* Order Tracking & Coordination:
Monitor and track order status, working closely with the planning team to ensure alignment and on-time fulfillment.
* System Navigation:
Utilize internal systems to efficiently track, update, and manage order statuses.
* Communication:
Maintain clear, consistent, and effective communication with customers, sales teams, logistics, and internal stakeholders to ensure transparency and alignment.
* Problem Solving:
Identify, analyze, and resolve order-related issues, including delays, discrepancies, and system errors, ensuring minimal impact on delivery timelines.Reporting & Analysis:
Support the creation of reports and dashboards using Power BI and Excel, providing insights into order performance and operational efficiency.

Qualifications for the role
* Fluent in English (written and spoken) - mandatory.
* Currently studying in Business Administration, Supply Chain, Engineering, or a related field.
* Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
* Experience or strong interest in Power BI for data analysis and reporting.
* Strong communication skills.
* Analytical mindset and attention to details.
* Ability to work independently and collaboratively.
* Problem-solving skills and adaptability in a dynamic environment.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe