Reservations Trainee (Internship)

Job Description:

Summary

Are you passionate about hospitality and eager to gain hands-on experience in a luxury hotel environment? Grand Hyatt Barcelona is looking for motivated and service-driven students to join our Reservations Internship Program.
At Hyatt, our purpose is "Care for People so They Can Be Their Best." We believe in creating meaningful experiences for our guests and opportunities for growth for our team members

Candidate Requirements:

Qualifications

Reservations Internship
Grand Hyatt Barcelona
Step into the heart of guest experience at Grand Hyatt Barcelona, our prestigious 5-star Grand Luxury hotel where precision and personalized service define every stay. Over the course of six months, you'll join the Reservations team, gaining valuable insight into the administrative and operational side of luxury hospitality. From managing bookings and coordinating with departments to ensuring seamless guest journeys, you'll play a key role in delivering excellence.

What You'll Do

* Assist with day-to-day administrative tasks within the Reservations department
* Support the organization of booking records, guest profiles, and reservation documentation
* Help coordinate with other departments to ensure accurate room availability and guest requests
* Assist in scheduling, internal communications, and event-related booking logistics

* Work closely with the Reservations team and Front Office managers to ensure smooth guest booking experiences

Who You Are

* Current student at a university
* Available to start the internship in January/February for a 6-month period

* Interested in the intersection of guest services and administrative operations
* Fluent in Spanish and English
* Able to sign a university collaboration agreement
* Legally authorized to work in Spain or enrolled in an EU-approved internship program

What You Get

* EUR500 net/month internship stipend
* Personalized training plan and access to Hyatt's global learning platform
* Free Headspace subscription for mindfulness & well-being
* Daily staff meals during working hours
* 6 vacation days during the internship period
* Mentorship, professional development, and first-hand experience in a luxury hospitality environment

Kickstart your hospitality career in one of Barcelona's most iconic luxury hotels. Apply now and gain essential experience in a setting where excellence and care are at the heart of everything we do